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At Waterstone Mortgage in Santa Fe, New Mexico, we know that buying your dream home or refinancing your existing mortgage loan doesn’t have to be complicated. We pride ourselves on making the financing of your home as easy as possible. That’s why you can be confident that I will be there to help you through the entire process “from start to finish” every step of the way. We know that there isn’t a one size fits all mortgage loan that works for everyone. Together, we will customize your loan package based on your needs and f... read more
417 East Palace Avenue, Santa Fe, NM, 87501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Berna was fantastic. She was professional and personal at the same time. She got us approved in record time with a very low interest rate. She made it easy and understandable. Thank you Berna!
Business response:
Thank you so much for your kind words, Charles. We really appreciate you taking the time out to share your experience with us!
Bernadette was the ultimate professional. We are older & not tech savvy, but she always was gracious & patient with us as we navigated the process of going through the mortgage approval process. We always felt like she really cared about people, not that she was just doing a job. And she watched & waited for a good rate for us, then locked it in. She was perfect through the whole thing. We are very lucky to have been directed toward her.
Business response:
Wow, thank you for taking the time to write such a great review, Kristina. Those little extra touches and care that loan originators, like Bernadette provide, make the loan process so easy and enjoyable. When you work with Waterstone it's like you really become part of our family. We hope you are enjoying your new home. Thanks again.
Bernadette was amazing! She always kept me in the loop with changes. She always brought back my sanity when I was ready to give up on the process. She made sure I understood everything and if I didn’t quite understand she explained in layman’s terms. We no longer consider her the lady who helped us get our forever home she is family.
Business response:
Thank you for taking the time to write this review, Amy. We are so glad you did not give up on the loan process and stuck with it! Having a knowledgeable loan originator by your side, like Bernadette, makes all the difference. We hope you are enjoying your forever home. Congratulations and thanks again!
So I am officially a new home owner thanks to Berna. After meeting Bernadette last year with my quest to purchase a home, she was extremely thorough with her instructions for me to make my purchase an easy one. I moved away for a few months then returned to New Mexico. I contacted Berna again to continue my quest to become a home owner. There were so many hoops to jump through and it felt as though Berna took my hand and jumped through each hoop with me, all the way to the end. A wonderful experience and the beauty is nothin... read more
Business response:
Thank you so much for taking the time to write this review, Melvin. We are so glad that you were able to re-connect with Bernadette and continue your homebuying adventure. We hope you continue using Bernadette and Waterstone Mortgage in the future. Congratulations on your new home.
BernaDette Sanchez at Waterstone Mortgage NMLS #1194059 has a 5 star rating with 78 reviews.
BernaDette Sanchez at Waterstone Mortgage NMLS #1194059 is open now. It will close at 6:00 p.m.
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