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Big Boy

3.8

About this business

Location details

530 Lansing St, Charlotte, MI, 48813, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.81,568 reviews
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Annie L.'s profile image
Annie L. 
rating
7 years ago

We stopped by this place after our farm visit in Charlottes. This old fashion restaurant has many mouthwatering menus. It took us pretty long time to make decisions. After looking around, the place was clean. The waitresses were friendly and knew most customers' names. It looked like we were the only family that they didn't know, yet they were still super polite. When our food arrived, they looked delicious and fresh. We loved the taste and temperature of our food. Definitely considering revisit this place in the near fut... read more

Catherine G.'s profile image
Catherine G. 
rating
7 years ago

The old Big Boy menu is back! My Swiss Miss was as delicious as I remembered. My husband's Potato Pancakes were perfect. My fries were crisp and golden. The hostess got us to our table efficiently. Our server was there fast to take our drink orders, and right in time to take our food order. She was very friendly and helpful! 

Brian V.'s profile image
Brian V. 
rating
7 years ago

Stopped in for lunch. Food was good, and plenty to choose from. Service was fast and friendly. Restaurant was clean. 

Bonnie J.'s profile image
Bonnie J. 
rating
8 years ago

Roast beef stew was amazing! Options of different types of bread with dinner is a family favorite bonus! Broccoli cheese soup is a wonderful fall favorite, or warm up with their French onion soup! Staff is typically right on top of refills and making sure order is satisfactory, did find a hair in our meal however manager came right over and corrected the situation.... customer satisfaction appears to be a priority. 

Lori W.'s profile image
Lori W. 
rating
8 years ago

The best Big Boy in Michigan! Anytime I pass thru Charlotte I have to stop. Food looks just like the picture , great service and clean like all Big Boys were 40 years ago! 

Amber K.'s profile image
Amber K. 
rating
8 years ago

Use to eat here a lot, but I seems lately everyone a have the salad bar all the cold items are warm. The waitstaff needs a little pep in there step, always so slow to bring anything to the table. 

Barbara L.'s profile image
Barbara L. 
rating
9 years ago

This is the best Big Boy Restaurant that I have been to in years. The classic Big Boy burger and the Slim Jim are excellent. I ordered Fish and Chips and Spaghetti and meatballs for a carry out on another day and both were very good. The portions are generous. The featured strawberry dishes had sweet , juicy strawberries that were almost as big as the palm of my hand. And the strawberry milkshake was richer and sweeter and thicker than any that I have had anywhere. The famous strawberry pie and the French silk chocolate pie... read more

Jennifer M.'s profile image
Jennifer M. 
rating
15 years ago

It's a nice chain restaurant in the outskirts of downtown Charlotte, closer to the highway. They are open fairly late on weekends and very early, too. Prices aren't the cheapest, and the service is ok. The food is decent. Nice place to try if you don't have much time to look through downtown Charlotte where there are better restaurants. 

Larry W.'s profile image
Larry W. 
rating
a month ago

Very Disappointed - Will Not Return I recently visited the Big Boy in Charlotte, MI and had a very unpleasant experience. The restaurant was extremely messy, and the salad bar was dirty and did not look safe to eat from. There appeared to be a lot of cross-contamination between the food items, which is a serious health concern. I also ordered the broccoli soup, but it was spoiled and completely inedible. When I mentioned this to the cashier, she didn't apologize or even offer to take it off the bill, which I found very unp... read more

Business response:

Hi Larry. We sincerely apologize for falling short of your expectations during your recent visit. This is not the standard we strive to maintain, and we take your feedback very seriously. We would greatly appreciate the opportunity to discuss your experience in more detail and address your concerns. Please feel free to contact us at feedback@bigboy.com. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.8 star rating with 1,568 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 9:00 p.m.