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Big Boy

3.7

About this business

Location details

1709 E M 21, Owosso, MI, 48867, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.71,063 reviews
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Liz W.'s profile image
Liz W. 
rating
2 months ago

The food was cold, we had to ask repeatedly for things to complete our meals. Such as syrup for pancakes, butter and jelly for biscuits. Sour cream for hash browns... There were only a few people in the restaurant but the five employees couldn't handle it. Our waitress was obviously new and very sweet, she was just not supported by her coworkers. 

Business response:

Hi Liz. Please accept our apologies for any inconvenience. Cold food and missing items are unacceptable, and this is not up to the standards we have for our restaurants. Please contact feedback@bigboy.com with more details to discuss your experience further. 

Robyn M.'s profile image
Robyn M. 
rating
4 months ago

From the outside, it isn't very well taken care of. The shrubs haven't been trimmed for a long time. We weren't about to see if the food was any good. Clean up big boy. It used to be a good place to eat! 

Business response:

Hi Robyn. We acknowledge your feedback about our exterior maintenance. We understand your concerns and appreciate you taking the time to leave us feedback. Please feel free to message us at feedback@bigboy.com to share more details on how we might improve. 

Susan M.'s profile image
Susan M. 
rating
a year ago

We stopped for the salad bar. It was 1230 in the afternoon. We were the only ones there the salad bar lettuce in a bowl with only a few toppings which were not fresh coleslaw also some kind of whip cream stuff only half the bar was full. The soup was a tomato bisque. It was so thick and nasty We paid for two salad bars, and two iced teas. $38.00! Very sad we went to another store up north and that was awesome. This place needs some work will not be returning. 

Sue M.'s profile image
Sue M. 
rating
a year ago

Stop at 12:00 in the afternoon for salad bar only people there what a mistake the bar was not fresh and very small -soup was tomato was an orange color and so thick I mean too thick with 2 pots there of that! Price was outrageous for 2 salad bars and 2 ice teas $38.00 Don't waste your time or money. One girl was in slippers as they sat chatting in the office. And walking in the one waitress was watching tv in a booth no uniforms just jeans sweatshirts not a place I would recommend better family restaurants in the area. 

Billy M.'s profile image
Billy M. 
rating
a year ago

We had the Sunday breakfast buffet, and it wasn't a very good experience. Though the waitress tried her best to make it pleasant, they kept running out of plates, the buffet was messy, the biscuits were like rocks, and scrambled eggs were watery. On the up side, the gravy was great and the bacon was well cooked. We expected more for $15.99. 

Gracie M.'s profile image
Gracie M. 
rating
a year ago

Here from Cali. and had to stop by this nostalgic eatery. In California Bob's Big was a popular restaurant back in the day. I believe there are only a few of them left now in Cali. It wasn't crowded and we selected a booth to dine. We ordered our meals and they arrived shortly. My husband ordered an appetizer of egg rolls. They were over fried and dark. He did enjoy his Philly cheese steak sandwich and fries. I had the fried fish sandwich. It was overly breaded and over fried. Overall and okay experience.However, I don't t... read more

Amy P.'s profile image
Amy P. 
rating
3 years ago

I was just here July 18, 2022. and no one asked if I needed anything. The girl asked everyone else except me. I left my food because I wanted to take it home. I love Big Boy food but if you get crappy help I'll eat somewhere else. Still have her a $2.00 tip for a $8.00 bill. 

Violet K.'s profile image
Violet K. 
rating
4 years ago

Service was good , place was clean Food was terrible, like disgusting my kids burger was old with stain fries, my burger was extremely salty so much A1 sause worst tasting big boy I've ever been in. 

Jennifer A.'s profile image
Jennifer A. 
rating
4 years ago

Waitresses are not wearing their masks in the correct way. It is an uncomfortable experience so we will fo elsewhere. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 1,063 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open tomorrow at 8:00 a.m.