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BILLSHARK
- Financial Services
- Hopkinton, MA
About this business
Location details
35 Parkwood Dr, #110, Hopkinton, MA, 01748, United States
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Alicia was a pleasure to work with as she tried to get me a better rate for my Xfinity bill. Turned out I had the best rate but she went above and beyond to get me a credit anyways. Thanks for being to attentive and persistent!
Business response:
Gilles, sounds like a WIN to me! Thank you for the review.
Holly was a super help! I appreciate her friendliness and going the extra mile. If she was local I would totally poach her for my own Customer Care department at my job (lol!) I will not hesitate to recommend Billshark to my family and friends!
Business response:
Sarah, thank you for your review! We 💜 Holly!
I've already reviewed once, but was unable to choose my BillShark agent Serwin Rosal. Having worked in a customer service role before, I feel it is important to recognize individuals. He was able to get me a better (deeper) discount on my Charter/Spectrum bill than Experian did for me last year. And this discount is for the next 2 years and not just the one. He wasn't able to save me anything on my US Cell bill, but this wasn't a surprise because a) much of my bill is paying for phones/insurance, and b) I was unwilling to do... read more
Business response:
Peter, thank you for your feedback! We are going to look into giving a drop-down for the shark.
Very helpful
Business response:
Thank you for the review, Miearra!
I was dreading calling Charter. Having BillShark do it for me was a great relief. I had Experian negotiate this service last year and got $25/month off. Shark just got me 45 for a year, and 30 monthly for a second year.
Business response:
Pete, glad we exceeded your expectations! Thanks for the review!
Simple and easy. She was great. Didn’t have to do anything after initial bill sending. Saved some money, no services changed. It keeps working again and again.
Business response:
We work! Thanks for the review! 🤑
It took a bit to hear from billshark rep but once I did the process and communication were outstanding. They get it done and quickly.
Business response:
Teresa, thank you for the feedback and the review!
Very straightforward process. Quick and professional assistance.
Business response:
Kevin, thank you for the review!
Sheila helped me with my Sprint bill and was able to get me a $50 credit and a savings of $480 for this year. She provided constant communication and kept me informed during and after the whole process was completed. I’m so grateful! I’m looking forward to working with her in the future!
Business response:
We are grateful for you, Katya! Thank you for the review!
Frequently asked questions about BILLSHARK
How is BILLSHARK rated?
BILLSHARK has a 4.7 star rating with 9,232 reviews.
When is BILLSHARK open?
BILLSHARK is open now. It is open 24/7.