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2588 Beach Blvd, Biloxi, MS, 39531, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 9:00 p.m. | |
| Tue | 12:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
Sat ìn the theater with our grandchildren waiting patiently over an hour for the movie to start due to technical difficulties. We were eventually told no movie by a very rude woman. No refunds offered. Told no when we asked. Will never go back and will tell all my friends not to bother going either.
1st time being there and the movie took 30 mins past the start time to play it just kept repeating previews..
I’ve sent an email, but in case no one sees it... Today was the second time I came to this theater. I have a theater closer to my home with cheaper pricing and chose to go to this one anyway since my sister wanted to try it out. Now, I was already 5 min late (my own fault), but I knew there were previews so no real stress. My sister and I and our children plus a niece equaled to 7 seats. I have 3 children (3 and 4 and 14) and she has 1 (3 years old) and our niece is 3, so you can imagine the horror of tryin to wrangle these... read more
First off, we had to make multiple attempts to scan the barcode on our phone with pre purchased tickets. Ended up manually typing in our confirmation number. Secondly, all the food and beverage is self serve?? A joke! Popcorn was in a huge glass case and almost completely full, meaning it wasn’t freshly popped, and the dispenser gave nothing but tiny pieces and parts, not large fluffy kernels. Get ready to sit through about 15 minutes of back to back :30 second commercials which also run into the supposed start time of the m... read more
Worst customer experience ever. Waited in a long line until we reached the counter and the cashier mumbles something about she has food in the window and her line is closed...we needed to go wait in another line. there was no less than seven people behind us. I told her that was not acceptable as we waited our turn, she walked off anyway. we had to go wait in one of two other long lines. when we finally get to the cashier, someone walks right up the cashier helps her. I have never been treated so poorly. The self service ar... read more
Business response:
Hi Tim. I’m disappointed to hear this. I’ve sent you a private message. Please check your inbox at your convenience.
If you are deaf or hearing impaired, the CC devices didn’t work. They also fit into the drink holders at an awkward angle since the holders are placed higher due to the fold down tray. For a first impression, it’s a no.
Business response:
Hi Allison. The cup holder issue is known, and we will contact the CC device manufacturer to see if a different, better-fitting model is available. For device connectivity, we have asked for a technician to be dispatched to service our transmitters. Your show was in auditorium #8, correct?
its 4pm the popcorn is stale...whats up ?
Biloxi Premiere LUX Cine & Pizza Pub has a 4.6 star rating with 1,439 reviews.
Biloxi Premiere LUX Cine & Pizza Pub is open now. It will close at 10:00 p.m.