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Birdeye is Australia's #1 rated customer experience & reputation management platform. Easily generate local leads & reviews, automate repetitive tasks, gain valuable insights, communicate with your customers, post to all your social media profiles, and manage your entire online footprint from one central place. Trusted by over 100,000 local businesses, we help our clients achieve amazing results through the perfect combination of locally-based digital marketing experts and cutting-edge software working together. No m... read more
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Birdeye is supporting our growth by automating our review requests and customer interactions. As a small business we realised we just don’t have the time or skill set to manage this ourselves. Birdeye is the solution we needed.
Business response:
Dear Natalie, Thank you for taking the time to share your positive experience with Birdeye. At Birdeye, we understand that managing review requests and customer interactions can be time-consuming and require a specific skill set. We are delighted to be able to provide a solution that meets your needs and allows you to focus on other aspects of your small business.
So far we are a few weeks in and the Setup process including training by Sanj has been excellent. We have different entities so not a standard setup and all has been great. We have also received 8 reviews so far and our listing ranking higher. We have done our first social post to all platforms in one go which is very efficient! I also like the improvements being made showing the software is constantly fine tuning. Darin - DYFA Group
Business response:
Dear Darin, Greetings! Thank you for taking the time to share your positive experience with our team at Birdeye. We are delighted to hear that our setup process, including the training by Sanj, has been excellent for you. We understand that your business has different entities, and we're glad that our team was able to accommodate your unique setup. It's great to know that you have already received eight reviews and that your listing is ranking higher. We appreciate your kind words about the efficiency of our platform, e... read more
Great agent to work with !!
Great experience dealing with Josh, thanks so much for all your great work!
Business response:
Hi, Peter. We appreciate the kind words and are glad we could provide you with a positive experience!
Birdeye Australia - Roseberry has a 5 star rating with 1,174 reviews.
Birdeye Australia - Roseberry is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com