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Black Bear Diner Walnut Creek
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Refused to service us claiming their kitchen was closed down early. Their hours still had 30 minutes to go prior to them closing. Never heard of a business not seating people when their business hours are still open.
Business response:
Stacy Ferreira , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Recommendedla comida es muy buena y a un muy buen precio. la verdad asta se me hiso varato
Business response:
Keep feeding your inner bear! We look forward to seeing you soon Miguel !
Food was served cold. Waiter was running around tending to to many tables. Prime rib was well done and was asked how wanted it cooked. Manger could careless. Told you one thing about the prime rib and then aside something else. First and last time eating there!
Business response:
Janine , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
We (my 2 yr old grandson and I) sat in a small booth with tape covering a rip in the cushion..no offer of booster seat ..my grandson found a hair in his food!
Asked for well done bacon, was undercooked. Asked the server to replace the bacon for well done, came back with undercooked again. Server never refilled our coffee. Disappointing food and service, won’t be back.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and he will be in touch with you.
California Hillbilly Cuisine
Very fine friendly staff! Super clean restaurant. I had the tri tip and it was over cooked and dry when I asked for medium rare. Good price!
Today the food was terrible, undercooked eggs and bacon. The bacon and eggs could have gotten up and walked outside, that's how undercooked they were. Hash browns were barely off the potato and barely cooked. We've been here several times when it was busy, this was seriously disappointing. When we told the waitress, she took the items back and then barely checked back in with us. Terrible food, terrible service today. Will be looking for a new place for next brunch with friends.
Frequently asked questions about Black Bear Diner Walnut Creek
How is Black Bear Diner Walnut Creek rated?
Black Bear Diner Walnut Creek has a 4.2 star rating with 2,515 reviews.
When is Black Bear Diner Walnut Creek open?
Black Bear Diner Walnut Creek is open now. It will close at 10:00 p.m.