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Bluebird Care Ashford
- Home Health Care
- Ashford
About this business
Location details
Ashford Business Point, Kent Invicta Chamber of Commerce, Waterbrook Ave, Ashford, TN24 0LH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To whom it may concern. I have found all members of staff to be very concerned during their visits. They are always smartly dressed, kind and polite. Nothing is too much trouble.
Business response:
Thank you so much for your kind words and positive feedback. We're delighted to hear that you've found our team to be professional, polite, and helpful during their visits. Providing excellent service and care is very important to us, and it's wonderful to know that this has been reflected in your experience. We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide the same high standard of service in the future.
Kind, supportive and willing for any necessary task.
Business response:
Thank you so much for your kind words. We are delighted to hear that you find our team kind, supportive, and willing to help with any care task. Providing compassionate and reliable care is at the heart of what we do, and feedback like this encourages us to continue delivering the highest standards of support.Kind regards,Bluebird Care Ashford
Bluebird are the SAS of home care - the Special Angels Services. From the moment we onboarded with them, their service has been outstanding. Their use of the app, along with their exceptional punctuality and professionalism, has given us complete confidence. After more than five years of caring for my mum at home, I finally feel like I have a genuine partner providing us both with high-quality care and peace of mind. I only wish we had commissioned them sooner! A huge thank you to the care manager, marketing associate, cu... read more
Business response:
Dear CA,Thank you so much for your incredibly kind words - your message truly means the world to us.We're honored to be your chosen partner in care and are so glad to hear that you feel supported, confident, and at peace with the care your mum is receiving. Knowing that we've made a meaningful difference to you and your family is exactly why we do what we do.Your appreciation has been shared with the team - and I can assure you, it made their day!Thank you once again for your trust. We're here for you always.Warmest regards,... read more
Thoughtful of our needs. Prompt and always contact me if the carer is running late, offer advice and identify potential benefits.
We were let down abysmally by our previous care company. Bluebird stepped in without hesitation. We the family are completely happy with the care our family member receives from the carers to the support teams in the office. Whatever issues arise with her care or general wellbeing and comfort it is always dealt with professionally, with compassion and total understanding of her needs. I would not hesitate to recommend this company.
Business response:
Thank you so much for your wonderful review. We love caring for your relative and we are so pleased you are happy with the care we provide.
Bluebird has been a godsend to my elderly uncle during the pandemic and the lockdown, and to us. When we haven’t been able to visit we have arranged extra care visits, sometimes at short notice. Bluebird is always so flexible and accommodating. The carers are very professional and kind, and always raise concerns when warranted. It has really helped our family during this pandemic knowing Bluebird are on hand.
Business response:
Thank you so much for your wonderful review, this really means the world to us, knowing that we are doing the best we can in difficult times.
Bluebird Care (Ashford) have been a wonderful help to me during a very difficult time looking after my partner with dementia, Parkinson's and various other medical problems. All their staff are delightful and willing to help with anything. They are friendly and helpful, caring to myself and my partner who is treated with dignity and not condescending as can happen. I will always be grateful and would highly recommend them.
I care for my wife and Bluebird Care provide a domiciliary Carer to sit with my wife once a month. The service provided by both Bluebird Care and the Carer has been outstanding. The Carer is very friendly and gets on incredibly well with my wife. She joins in with my wife's crafting and helps with the garden flower pots. I am fighting hard to get more time from Bluebird Care with this particular Carer as her time has been incredibly helpful.
Very good service always on time or phone to let me know if there's a problem. I would recommend Bluebird Care which my husband has been having for the last year and staff are always polite and caring and respectful and helpful. They try to encourage my husband to do something e.g games etc to improve his cognitive ability.
Frequently asked questions about Bluebird Care Ashford
How is Bluebird Care Ashford rated?
Bluebird Care Ashford has a 4.8 star rating with 15 reviews.
When is Bluebird Care Ashford open?
Bluebird Care Ashford is open now. It will close at 5:00 p.m.