Bluebird Care Ashford

4.8

Home Health Care
Ashford

About this business

Healthcare Home Health Care

Location details

Ashford Business Point, Kent Invicta Chamber of Commerce, Waterbrook Ave, Ashford, TN24 0LH, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.817 reviews

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Jan C

a day ago

Smiling faces of all carers first thing in the morning are particularly welcome to both client and wife! Carers are polite and patient and make all the difference to our days.

Business response:

Thank you so much for your kind words. We are delighted to hear that the carers' friendly approach and support are making such a positive difference to your daily routine. Providing compassionate, respectful care is very important to us, and your feedback means a great deal to the whole team. We will be sure to share your lovely comments with the carers. Many thanks, Bluebird Care Ashford

Jayne P

a month ago

I would like to say that changing our care to Ashford Bluebird was the best thing. The carers are pleasant and pro active in my uncles care. I have seen a difference in him. His meals are done and kitchen neat and tidy.he really enjoyed the Christmas party , that the ladies came and collected him from home. This has restored my faith in care. Well done ladies

Business response:

Thank you so much for taking the time to share such a wonderful review. We are incredibly proud of our carers and the dedication they show every day, so it truly means a lot to hear that your uncle is benefiting from their care. Knowing that he is enjoying his meals, feeling well supported, and taking part in activities like the Christmas party is exactly what we strive for. Thank you for placing your trust in Ashford Bluebird. We take great pride in the care we provide, and your kind words have been shared with the team, wh... read more

Alec L

4 months ago

To whom it may concern. I have found all members of staff to be very concerned during their visits. They are always smartly dressed, kind and polite. Nothing is too much trouble.

Business response:

Thank you so much for your kind words and positive feedback. We're delighted to hear that you've found our team to be professional, polite, and helpful during their visits. Providing excellent service and care is very important to us, and it's wonderful to know that this has been reflected in your experience. We truly appreciate you taking the time to share your thoughts and look forward to continuing to provide the same high standard of service in the future.

Mary B

5 months ago

Kind, supportive and willing for any necessary task.

Business response:

Thank you so much for your kind words. We are delighted to hear that you find our team kind, supportive, and willing to help with any care task. Providing compassionate and reliable care is at the heart of what we do, and feedback like this encourages us to continue delivering the highest standards of support.Kind regards,Bluebird Care Ashford

C A

10 months ago

Bluebird are the SAS of home care - the Special Angels Services. From the moment we onboarded with them, their service has been outstanding. Their use of the app, along with their exceptional punctuality and professionalism, has given us complete confidence. After more than five years of caring for my mum at home, I finally feel like I have a genuine partner providing us both with high-quality care and peace of mind. I only wish we had commissioned them sooner! A huge thank you to the care manager, marketing associate, cu... read more

Business response:

Dear CA,Thank you so much for your incredibly kind words - your message truly means the world to us.We're honored to be your chosen partner in care and are so glad to hear that you feel supported, confident, and at peace with the care your mum is receiving. Knowing that we've made a meaningful difference to you and your family is exactly why we do what we do.Your appreciation has been shared with the team - and I can assure you, it made their day!Thank you once again for your trust. We're here for you always.Warmest regards,... read more

Jeffrey R

2 years ago

Thoughtful of our needs. Prompt and always contact me if the carer is running late, offer advice and identify potential benefits.

J P

3 years ago

We were let down abysmally by our previous care company. Bluebird stepped in without hesitation. We the family are completely happy with the care our family member receives from the carers to the support teams in the office. Whatever issues arise with her care or general wellbeing and comfort it is always dealt with professionally, with compassion and total understanding of her needs. I would not hesitate to recommend this company.

Business response:

Thank you so much for your wonderful review. We love caring for your relative and we are so pleased you are happy with the care we provide.

Lauren W

4 years ago

Bluebird has been a godsend to my elderly uncle during the pandemic and the lockdown, and to us. When we haven’t been able to visit we have arranged extra care visits, sometimes at short notice. Bluebird is always so flexible and accommodating. The carers are very professional and kind, and always raise concerns when warranted. It has really helped our family during this pandemic knowing Bluebird are on hand.

Business response:

Thank you so much for your wonderful review, this really means the world to us, knowing that we are doing the best we can in difficult times.

Valerie S

7 years ago

Bluebird Care (Ashford) have been a wonderful help to me during a very difficult time looking after my partner with dementia, Parkinson's and various other medical problems. All their staff are delightful and willing to help with anything. They are friendly and helpful, caring to myself and my partner who is treated with dignity and not condescending as can happen. I will always be grateful and would highly recommend them.