Bluebird Care Bedford

4.6

Home Health Care
Bedford

About this business

Healthcare Home Health Care

Location details

Unit 2&3, Dombey Court, The Pilgrim Centre, Brickhill Dr, Bedford, MK41 7PZ, United Kingdom

Get directions

Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.621 reviews

Select a rating

Catherine T

3 months ago

Both Living -in Carer and temporary morning and evening Carers were extremely Professional. Excellent care given with reassurance and guidance. Assistance given when appropriate. Very understanding and supportive at all times.

Business response:

Thank you for your lovely review, your thoughtful feedback is greatly appreciated. We are glad to hear that the professionalism, guidance, and understanding shown by our live-in and temporary day care team made a positive difference. Thank you for sharing your experience and if there is ever anything more we can do for you, please don't hesitate to let us know.

H J

a year ago

From first phone call to final invoice, the team were efficient, polite, competent, kind and helpful. After a poor care experience, I moved to Bluebird Care for my elderly father with dementia, within a week he was more content and less anxious. The care team are all lovely and patient, taking time to communicate with a confused and slightly deaf client. They enabled him to do everything he was able to and he was very well cared for. This gave the family great peace of mind. He wanted to move on to a care home as he was lone... read more

Business response:

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Bluebird Care. It's wonderful to know that our team was able to make a difference in your father's life and provide you with peace of mind. Our focus is on delivering high-quality, compassionate care and your feedback is important to us. It was a pleasure to support your father, we hope you and your father are well and wish you both all the very best. Thank you again for choosing Bluebird Care.

Vivien R

a year ago

We have had excellent service from Bluebird Care. All the girls are very friendly and manage my husband very well. They have always been accommodating with any cancellations due to Doctor or hospital visits and have altered times of arrival when needed. I couldn't ask for a better service.

Business response:

Thank you for your lovely review! We have passed your kind comments on to your husband's care team. We always strive to be the best at what we do, and this feedback is so valuable to us. On behalf of the team, it is a pleasure to support your husband. Thank you.

T W

2 years ago

My mother was initially concerned about having a daily care service but very quickly became comfortable and confident in the friendly and caring service provided. Always punctual, friendly and with a daily visit report for me to see remotely. The weekly shop as well is another great service. My mother cannot speak highly enough about the great team that look after her and it has extended the time she can remain independent at her house. For me I gain great peace of mind knowing she is so well looked after.

Business response:

Thank you for your kind review. We strive to maintain our high level of care and support and we always love to hear that the customers see that in the services that Bluebird Care Bedford provides. I have passed your kind comments on to your mother's care team. On behalf of the team, it is a pleasure to support your mother with her daily visits and her weekly shopping. We wish you all the best.

V J

2 years ago

Mum has used Bluebird for several years and whilst she was initially a little reluctant, her weekly supermarket shopping with a Bluebird carer has become an important and valued part of her week. She greatly appreciates the help she is given to get around the store and to choose the items she needs. Equally important, she enjoys the company of the carers and while she sometimes worries when a carer she hasn't seen before is due to come, they quickly become trusted and relied on - this is down to the helpful and caring approa... read more

Business response:

Thank you for your kind review. We strive to maintain our high level of care and support and we always love to hear that the customers see that in the services that Bluebird Care Bedford provides. I have passed your kind comments on to her care team. On behalf of the team, it is a pleasure to support your mum with her weekly shopping. We wish you all the best.

C M

2 years ago

From the first contact I had with the team at Bluebird Care, everyone was very professional and caring. Great trouble was taken to ensure the service provided was tailor-made to Mum's needs. Although confused at first, Mum quickly got to know and liked the carers that visited.

Business response:

Thank you for your kind review. We strive to maintain our high level of care and support and we always love to hear that the customers see that in the services that Bluebird Care, Bedford provides. On behalf of the team, it was a pleasure to support your mum. We wish you all the best.

C P

2 years ago

The standard of care when compared to a previous care company is impressive. From the carers themselves to the back office staff, we found all to be helpful, thoughtful, caring and a pleasure to have in our home.

Business response:

Thank you for your kind review. We strive to maintain our high level of care and support and we always love to hear that the customers see that in the services that Bluebird Care, Bedford provides. On behalf of all the team, it was a pleasure to support you. We wish you all the best.

D J

3 years ago

I can honestly say that Bluebird Care is the best care provider I have dealt with. They go above and beyond with their service and are very professional, caring and empathetic. The carers are very thorough and take time and interest with their clients. With Bluebird Care, I have confidence and peace of mind knowing that my good friend is receiving high-quality care. Highly recommend this company.

Business response:

Thank you for your wonderful review! We have passed your kind remarks on to our care team. We are always striving to be the very best at what we do, and this feedback is so valuable to us. On behalf of the team, it is a pleasure to support your friend. Thank you.

Janet H

3 years ago

Very happy with the service 90% of the time. Helpers are caring and friendly mostly. They are here on time and phone if any traffic delay. One or two leave five minutes early. The microwave is sometimes left with spillages. The carers that are good are very, very good, only one or two let the others down a bit.

Business response:

Thank you for your review. We appreciate your feedback and we have passed your comments on to our team. We pride ourselves in providing high quality care and are always looking at ways we can improve our services.