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Bluebird Care Carlisle

4.6

About this business

Location details

Rosehill Business Park, 3 Wavell Dr, Carlisle, CA1 2ST, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.613 reviews
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P I's profile image
P I 
4 months ago

Happy with service. 

Business response:

Thank you so much for your review, it means a lot to us to receive positive feedback. We will be sure to pass your positive comment to all of our dedicated care experts. 

A T's profile image
A T 
5 months ago

I was introduced to the new manager, previously there had not been one for months. I had no real issues with the company in general I am happy with everything except a lot of staff wear false or acrylic nails and varnish which frighten me for skin problems. No one steps them. 

Business response:

Thank you for your honest feedback - customers opinions are very important to us and we are pleased that you are happy with everything in general. Your response has highlighted that we need to communicate more effectively with our valued customers about changes to our office team and we will learn from this. We are delighted that you have already met our new care manager, however, we have always had a registered manager in post overseeing quality and compliance. Even when a new member of management has joined the team, we ha... read more

Joan H's profile image
Joan H 
5 months ago

The staff all are good and helpful and I look forward to them daily (4 times) visits to my home. 

Business response:

Many thanks for your kind words. Its great to know we are making a difference 

Lynnsay V's profile image
Lynnsay V 
5 months ago

Very pleased and impressed with the service. Would recommend to family and friends. Five star treatment. Nothing is too much bother for them. Well done to you all. 

Business response:

Thank you for your kind words which have been passed onto the carers who take great pride in the support they provide. Your recommendation means a lot to us - thank you. 

Y H's profile image
Y H 
10 months ago

We can't recommend the Bluebird team highly enough! They are so helpful and approachable and feel more like friends helping us with mum's care. Nothing is too much trouble and It's such a relief knowing they are there 24/7 for any problems that may arise. Thank you Bluebird! We can 100% recommend your services to anyone needing care. 

Business response:

Thank you for your kind words and recommendation. The team are delighted to hear your positive comments as they take huge pride in caring for your mum. 

William R's profile image
William R 
a year ago

I am happy with the quality of care I receive and also the quality of your staff. 

Business response:

Thank you for taking the time to review Bluebird Care Carlisle and for your kind words about the quality of care and staff, we appreciate it. 

S H's profile image
S H 
a year ago

The care provided by the Bluebird team is excellent. The staff are very friendly, polite, patient and reassured my mum (aged 101) is in safe hands. The staff are always going above and beyond their remit when attending to Mum's needs. They also spent time chatting with Mum, which is a massive positive for her mental wellbeing. 

Business response:

Thank you for your kind words, our team take huge pride in the trust you place in us to care for your mum. The team will be thrilled to hear your positive comments. Thank you! 

G H's profile image
G H 
2 years ago

Bluebird Care have been able to come and care for my husband at a very difficult time. The help of their staff has been invaluable to both of us. Unused to asking for help, we found the transition to accept care made easy. It all worked out extremely easy and well organised. 

Business response:

Thank you for taking the time to review our service and for your kind words. We look forward to continuing to support you as a family. 

Shannon L's profile image
Shannon L 
4 years ago

I am 100% happy with the care my Auntie is receiving from all your carers. She is also very happy with her care. 

Frequently asked questions about Bluebird Care Carlisle

How is Bluebird Care Carlisle rated?

Bluebird Care Carlisle has a 4.6 star rating with 13 reviews. 

When is Bluebird Care Carlisle open?

Bluebird Care Carlisle is closed now. It will open tomorrow at 8:30 a.m.