This profile has been claimed by the business owner or representative.
Bluebird Care Cheshire East
- Home Health Care
- Crewe
About this business
Location details
Scope House, Weston Rd, Crewe, CW1 6DD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love bluebird had a couple of hiccups but otherwise the carers are brilliant. Would like more consistency having the same staff as little one gets anxious with every new face. This does need dealing with. Otherwise more than happy they are very caring and my little one loves them.
They ate absolutely amazing ....I am so glad that they were caring for my mum ...particularly at the end of her life. Caring and compassionate to Mum and the rest of us and I will be forever grateful to all of them
Business response:
Thank you so much for your kind words. It means the world to us to know that we were able to support your mum with care, compassion, and dignity, especially during such an important time in her life. We also understand how much it matters to care for the whole family, and we're truly grateful for the trust you placed in us. Your gratitude is deeply appreciated by the whole team.
My dad has been supported by Bluebird Care for the last six months and I cannot fault them. All the carers are lovely and go above and beyond to meet Dad's needs. There have been occasions when the carers have stayed to wait for an ambulance and nothing has been too much trouble. Communication is very timely. You often hear the care sector criticised, this is not the case for this company. Thank you everyone.
Bluebird Care has been visiting my dad to give him a shower. My dad has enjoyed the visit to care for him and although I have never met any of the carers, he tells me that they are very nice! On one occasion, the carer noticed a sore place on Dad and he was quickly referred to the GP - faster than I could have done! Any conversation I have had on the phone with office staff has been professional and helpful and as and when Dad needs more help, I won't hesitate in asking Bluebird.
Business response:
Hi Amanda, thank you so much for your review, it is a pleasure to care for your dad and we are thrilled to hear your positive feedback. Best wishes, Louise.
The people and the services provided by Bluebird Care are excellent, they have gone above and beyond to help in any way they can. Our family has been overtaken with dementia with my mother-in-law, father-in-law and my mother all now being suffers. The manager and her team have made the transition from them all being independent to now needing regular visits for different needs very smooth and painless. The online reporting is brilliant and if you have any worries or concerns, the team are always on the end of the phone willi... read more
Business response:
Thank you so much for taking the time to share your feedback with us, we are very touched to hear of how our service has supported your family. Best wishes, Louise.
Bluebird carers come to care for my 82-year-old husband, who has advanced dementia. I needed help because he can become uncooperative and at times aggressive. The carers have been kind, professional and have worked hard to engage with my husband. He responds to some better than others. They arrive promptly and sometimes have exceeded the time when it's been necessary. It could possibly be helpful to employ some male carers. Familiarity with the carers is important to my husband and they try to spend time talking to him. Over... read more
Business response:
Thank you so much for your kind words and lovely review. At Bluebird Care Cheshire East, our aim is to treat each person with respect and care. If you need anything else, please don't hesitate to contact the office. Once again, thank you from all at Bluebird Care.
Bluebird have been a large part of my life for a couple of years now. The manager visits regularly and helps my family chase up prescriptions. All the girls are lovely, they are patient, hard-working and always give me plenty of encouragement and help if needed. They are kind and go above their duties.
Business response:
Thank you, Malcolm, the staff enjoy looking after you.
The care my mother has received from Blue Bird Care has been exceptional. From the moment of my initial call, the response was professional and proactive and if there was an option to give the two carers 10 stars that is what you would see. Huge thanks - it is good to know you are there should the need arise again. We can’t recommend you highly enough.
Business response:
Thank you so much for your kind words, it really means a lot to us all at Bluebird Care. Your mother is a lovely lady to care for. Once again if you need anything at all, please give us a call. Thank you Bluebird Care Cheshire East.
I have been really pleased with the care provided by Bluebird Cheshire East. They have been supporting my parents and helping them to stay safe and cared for and therefore remain independent despite the progression of their dementia. They are kind, caring, helpful, pragmatic and respectful, and understand that separately my parents have very different needs. They've even taught Mum how to use her air fryer! They are always on time, really responsive to changing circumstances, and are great at maintaining communication with t... read more
Business response:
Thank you for your kind words, they are a pleasure to look after.
Frequently asked questions about Bluebird Care Cheshire East
How is Bluebird Care Cheshire East rated?
Bluebird Care Cheshire East has a 4.8 star rating with 31 reviews.
When is Bluebird Care Cheshire East open?
Bluebird Care Cheshire East is closed now. It will open on Monday at 8:30 a.m.