Bluebird Care (Chesterfield and NE Derbyshire)

4.8

Home Health Care
Chesterfield

About this business

Healthcare Home Health Care

Location details

Unit 29 Beresford Way, Chesterfield, S41 9FG, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 4:30 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.824 reviews

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S B

a month ago

Bluebird cared for my husband during his final weeks of life and made it possible for him to die at home as per his wishes. The care afforded to him and us as his family was exceptional!! Each carer was professional compassionate and kind. The team really did take time to get to know what was important to him and us. Receiving care at home was a really daunting thing for us to accept but bluebird understood this and really did make our final few weeks as good as they could be Thank you from the bottom of our hearts!!!

Business response:

Thank you Sarah for these kind words. Honest reviews, like yours means the world to us and knowing we have been able to help and support with your husbands care at home to allow him to be comfortable and surrounded by family and friend is a blessing. We are happy that you found the carers professional and compassionate and thank you for making the carers feel welcome and appreciated!

L B

2 months ago

Ken has been really happy with the care and attention he gets from the carers. He's happy to have them visit daily and help to take care of all his personal needs. If ther is anything extra he needs doing, I can leave a message and they will do it for him. They are kind, attentive and reliable. The management are great in keeping you informed and addressing any queries promptly. I would recommend them to anyone needed care for themselves or family.

Business response:

Thank you so much for your kind words and honest review of our care and support We enjoy caring for him and we are pleased he is happy with all we do!

Andrew J

6 months ago

Bluebird took over the care of my mother from another provider who were becoming more and more inconsistent in their provision of care. From the outset, Bluebird were careful to listen to my mum's needs and the detail of what sort of care was suitable for her. The carers are punctual and attentive to all aspects of my mum's care and the head office are responsive to any changes needed and communicate well and professionally. My mum, like many older people, needs a degree of consistency and familiarity. The carers arrive at t... read more

Business response:

Thank you Andrew for these really kind words. Your mum is a pleasure to care for and we are grateful to have her as part of our Bluebird care family. I am glad that the consistency works for her daily routine and that you feel needs and wishes are met. I am glad you have also found our app useful.

Gillian S

6 months ago

Bluebird Care Company were excellent in caring for my husband who has dementia. All the staff and managers were so kind caring and compassionate.they paid attention to detail, always explained to my husband what they were going to do and kept me informed of any issues that arose. They were very punctual and very professional and I can't speak highly enough of them. They didn't just take care of my husband, they also took care of me, always ensuring that I was ok.

Business response:

Thank you for writing this review Gillian. I am pleased to hear that you found our services compassionate, not just for your husband but for yourself. We are grateful for you sharing your honest experience of using Bluebird care Chesterfield

C B

9 months ago

Having tried several other care support companies, Bluebird Chesterfield was recommended by a friend and from the outset has taken time to understand my mother's needs and preferences. One key need is consistency of care staff which Bluebird has tried their utmost to fulfil. This has given essential stability to the care routine and been an absolute blessing to us in caring for our loved ones.

Business response:

Thank you for completing this review! I am glad to here that the consistency of staff has helped with routine and stability. We aim to provided a service that allows customers to build up professional relationships with the care team. Your mums needs and preferences are important to us and we pleased to here that you feel this has been prioritised

Karen V

9 months ago

I am delighted with the care Mum receives from Bluebird Care but more importantly Mum is happy and she tells me the carers are all friendly, helpful and kind. The care notes are extremely valuable to me both to read what the carers have put and for me to pass on any information. Two members of staff, in particular, are easy to contact and friendly and helpful. I wholeheartedly recommend Bluebird to anyone seeking care for a loved one.

Business response:

Thank you for your time in completing a review. It is a pleasure to support your Mum and we're so grateful for your support and valuable input.

Mark E

9 months ago

Bluebird Care have recently started providing care for my mother. The service provided has been first class, they arrive on time, are friendly and efficient. On behalf of my family we would highly recommend Bluebird.

Business response:

Thank you for your kind words. We are grateful for the opportunity to support your mother and I know the care team are very fond of her.

V G

9 months ago

The carers have been punctual, cheerful and helpful. They are respectful and patient with the person who needs care. Only suggestion is less number of different pcarers per client so that you get to know the carers better.

Business response:

Thank you for your kind words. Certainly our aim is to maintain a small yet robust team around all of our customers and we strive to do this to the best of our ability despite the challenges of domiciliary care. We will be sure to pass your compliments along to the care team.

Debbie P

a year ago

The carers from Bluebird Care are very professional in checking and recording information about mum so as a family we know exactly what happens at each and every visit. The app is great and easy to use. The office staff are responsive and thorough around care plans and changing information. What is really important is that mum likes each and every carer who visits and she enjoys their company. They prompt her to carry out tasks to allow her to remain in her own home. They've recently started to cook an evening meal for mum w... read more

Business response:

Thank you for your kind words. The team work very hard to provide a premium service and it's always a pleasure to hear that their hard work is paying off. It's a privilege to support your mum.