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Bluebird Care (Chesterfield and NE Derbyshire)
- Home Health Care
- Chesterfield
About this business
Location details
Unit 29 Beresford Way, Chesterfield, S41 9FG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird took over the care of my mother from another provider who were becoming more and more inconsistent in their provision of care. From the outset, Bluebird were careful to listen to my mum's needs and the detail of what sort of care was suitable for her. The carers are punctual and attentive to all aspects of my mum's care and the head office are responsive to any changes needed and communicate well and professionally. My mum, like many older people, needs a degree of consistency and familiarity. The carers arrive at t... read more
Business response:
Thank you Andrew for these really kind words. Your mum is a pleasure to care for and we are grateful to have her as part of our Bluebird care family. I am glad that the consistency works for her daily routine and that you feel needs and wishes are met. I am glad you have also found our app useful.
Bluebird Care Company were excellent in caring for my husband who has dementia. All the staff and managers were so kind caring and compassionate.they paid attention to detail, always explained to my husband what they were going to do and kept me informed of any issues that arose. They were very punctual and very professional and I can't speak highly enough of them. They didn't just take care of my husband, they also took care of me, always ensuring that I was ok.
Business response:
Thank you for writing this review Gillian. I am pleased to hear that you found our services compassionate, not just for your husband but for yourself. We are grateful for you sharing your honest experience of using Bluebird care Chesterfield
Having tried several other care support companies, Bluebird Chesterfield was recommended by a friend and from the outset has taken time to understand my mother's needs and preferences. One key need is consistency of care staff which Bluebird has tried their utmost to fulfil. This has given essential stability to the care routine and been an absolute blessing to us in caring for our loved ones.
Business response:
Thank you for completing this review! I am glad to here that the consistency of staff has helped with routine and stability. We aim to provided a service that allows customers to build up professional relationships with the care team. Your mums needs and preferences are important to us and we pleased to here that you feel this has been prioritised
I am delighted with the care Mum receives from Bluebird Care but more importantly Mum is happy and she tells me the carers are all friendly, helpful and kind. The care notes are extremely valuable to me both to read what the carers have put and for me to pass on any information. Two members of staff, in particular, are easy to contact and friendly and helpful. I wholeheartedly recommend Bluebird to anyone seeking care for a loved one.
Business response:
Thank you for your time in completing a review. It is a pleasure to support your Mum and we're so grateful for your support and valuable input.
Bluebird Care have recently started providing care for my mother. The service provided has been first class, they arrive on time, are friendly and efficient. On behalf of my family we would highly recommend Bluebird.
Business response:
Thank you for your kind words. We are grateful for the opportunity to support your mother and I know the care team are very fond of her.
The carers have been punctual, cheerful and helpful. They are respectful and patient with the person who needs care. Only suggestion is less number of different pcarers per client so that you get to know the carers better.
Business response:
Thank you for your kind words. Certainly our aim is to maintain a small yet robust team around all of our customers and we strive to do this to the best of our ability despite the challenges of domiciliary care. We will be sure to pass your compliments along to the care team.
The carers from Bluebird Care are very professional in checking and recording information about mum so as a family we know exactly what happens at each and every visit. The app is great and easy to use. The office staff are responsive and thorough around care plans and changing information. What is really important is that mum likes each and every carer who visits and she enjoys their company. They prompt her to carry out tasks to allow her to remain in her own home. They've recently started to cook an evening meal for mum w... read more
Business response:
Thank you for your kind words. The team work very hard to provide a premium service and it's always a pleasure to hear that their hard work is paying off. It's a privilege to support your mum.
The team provided excellent care for our mum. Their communication with family was great. A very professional and caring company that we as a family would be happy to recommend to anyone looking for a care provider.
Business response:
Thank you for taking the time to leave us such a kind review. I am glad that our service was valuable for your mums support. We are grateful for your future recommendations.
Couldn't be happier with the team at Bluebird Chesterfield over this stressful time. December calls were all on time and my friend was made to feel special on a day when many elderly people have no one. The weight has been lifted from my shoulders with the support that Bluebird has given us. They go above and beyond and care for their clients and treat them with respect. Special thanks to one member of staff for the exceptional care on Christmas day.
Business response:
Thank you, Tara, it's our pleasure to provide our services to your friend and we are delighted Christmas went smoothly as planned. Regards.
Frequently asked questions about Bluebird Care (Chesterfield and NE Derbyshire)
How is Bluebird Care (Chesterfield and NE Derbyshire) rated?
Bluebird Care (Chesterfield and NE Derbyshire) has a 4.9 star rating with 21 reviews.
When is Bluebird Care (Chesterfield and NE Derbyshire) open?
Bluebird Care (Chesterfield and NE Derbyshire) is closed now. It will open on Monday at 8:30 a.m.