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B3, 62 Beechwood Rd, London, E8 3DY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our care worker is always very willing, careful, cooperative, cheerful and clever at solving problems, and a good timekeeper. We have had some problems opening Blue Bird emails but otherwise no complaints.
Business response:
Thank you for your review Tim. I trust the issues with the emails have now been resolved but please do contact us in the office if not and we will work towards a solution. Keep well.
From the very first call I made to Bluebird, I felt that I had made the right decision to contact them regarding my elderly mother, who has dementia. I had been so worried about employing carers to make her life easier but I have to say that Bluebird could not have been more helpful, understanding and reassuring. I live far from Mum and the stress and worry for us both when she had problems was terrible. I now feel so much better knowing that Mum has familiar, trusted people visiting. And so does Mum. With her dementia, she ... read more
Business response:
Thank you for leaving such a nice review. Please do let us know if there is anything further we can do. Keep well.
Very happy with Bluebird. Office staff friendly, helpful and efficient. Communication is very good. New invoicing format is much more helpful, thank you. Carers are nearly always kind, careful, and professional. They take pains to get to know the situation and are empathetic. They leave the place clean and tidy. In the very few cases when these things were not present, it has been simple to arrange a change of personnel. You are all lifesavers.
Business response:
Thank you for your review. Do let us know if there is anything more we can be doing! Keep well.
I would recommend Bluebird Care as a home care provider without hesitation. Having had experience with other care agencies, Bluebird Care stand out in their professionalism and experience. It was reassuring that the assessor, who visited to discuss my Mother's needs, had also been a carer and so understood completely what is required from a carer. The carer assigned to Mum is what I would call a true carer. She is gentle, kind and always cheerful, approachable and friendly. Her experience shines through and Mum very much loo... read more
Business response:
Thank you Sue for such a lovely review. So pleased to hear everything is going so well. Keep well!
Bluebird Care provide twice daily care to my sister who has Dementia. The staff are kind and caring and put my sister at ease, and have gone above and beyond at points where my sister has been poorly. The management at Bluebird Care listen to and action any concerns and are very flexible in how the care is delivered.
Business response:
Thank you for your review. I'm glad you are pleased with the service. Keep well and catch up soon.
Carers visit my aunt twice a day to ensure that her medication is taken regularly and that she eats properly, additional tasks such as bed changing, personal care and light housework are also available should my aunt want help with them. The carers treat my aunt with respect and have responded well when there are medical issues. The management of the carers is excellent and any problems we have had, have been dealt with quickly and efficiently.
Business response:
Thank you for taking the time to leave a review. Pleased to hear the service is going well.
I'm so glad we discovered Bluebird Care. I was nervous about hiring someone to keep my elderly mother company to give me a break from caring, but from the first phone call on, it was like stepping into a luxury limousine. In a few days, a supervisor came to interview my mother and asked about what she wanted and what her interests were. I could tell she had listened carefully, for the carer who was introduced to us was a really good fit, and we both liked her straight away. She's very conscientious about all the protocols an... read more
Business response:
Thank you for such a lovely review. I'm glad to hear the service has been going so well!
I have visited my mum when the carers are there, they have always treated my mum in a caring manner. Carers are always presentable and also, they text me to tell me Mum's taken her medication, above and beyond! Thanks Bluebird Care.
Business response:
Thank you for the kind words. Please let us know if there is anything else we can do to help.
We have an excellent carer who comes regularly and is extremely kind to my husband. He cleans the house and helps him with his meals. He arrives early, and I have no complaints. It is very satisfactory.
Business response:
Thank you for your review, Anne. Please do let us know if there is anything further we can do to help.
Bluebird Care Islington & Hackney has a 4.8 star rating with 34 reviews.
Bluebird Care Islington & Hackney is closed now. It will open tomorrow at 8:30 a.m.