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Bluebird Care Romford Upminster and Grays

4.8

About this business

Location details

135 Church Rd, Romford, RM3 0SH, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.824 reviews
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Norris O's profile image
Norris O 
2 years ago

All your carers have been very friendly and thoroughly professional and accommodated the needs of my wife in a manner that suits her. it has been good, for the most part, to have a continuity of the same carers who, thereby, become familiar with their necessary duties and know exactly what they need to do immediately on arrival. Thank you and keep up the good service! 

Business response:

Thank you for taking the time to post your review. We really appreciate your feedback. We would like to hear more of your thoughts if you ever feel like discussing how we can improve our service to reach five stars. 

Helen T's profile image
Helen T 
3 years ago

Bluebird looked after both of my parents throughout the pandemic, and I really don’t know what we would have done without them. Sadly my father passed away at the end of last year, but my mother continues to have overnight care. It gives peace of mind to know she is being looked after in a kind and caring way, and we are very happy with the service that Bluebird provide. 

Gina S's profile image
Gina S 
3 years ago

Find all carers kind and considerate, and do their job well. They always come in with a smile and are friendly. Happy Dad and chat without it interfering with their duties. Apart from a few issues along the way, we are satisfied with the care provided. 

Chris R's profile image
Chris R 
3 years ago

My 94-year-old dad, from last June, found himself in a repeating spiral of the hospital, then home. When finally discharged from the hospital in January, he was very weak and went into respite care. His recovery was very slow, and he missed being in his own home. We decided to commission Bluebird Care to provide a live-in 24/7 complex care package. The carer who looked after Dad was absolutely brilliant. She cooked, cleaned, supported Dad's personal care, and most importantly, engaged with Dad. Within a short time, Dad's app... read more

Christine S's profile image
Christine S 
3 years ago

I have been with Bluebird for roughly 4-years, and on the whole, the service is very good. I think it helps to have the same carer every day, but of course, they cannot work all the time. I do realise that sometimes things go wrong, which cannot be avoided and try to be aware of this situation, I usually get someone eventually. The only thing is I don’t always get a call to tell me things have changed. Bluebird has been very helpful if I need an earlier or later call from the carer because I have an appointment to get to. Th... read more

Arnold P's profile image
Arnold P 
3 years ago

I have had one visit per day, increasing to two/per day during the past year by very good, friendly and competent, mainly female, staff. My daughter reads the carer's notes every evening in San Francisco, where she lives, which gives her peace of mind as she knows that I am being well looked after. 

D J's profile image
D J 
3 years ago

It took a lot for me to hand over care and responsibility for my mother, however, Bluebird, so far, has risen to the challenge, and overall, has been a game-changer for both my mum and me. Six months ago, I didn’t think my mum would accept outside care, but now she looks forward to the 4-visits she gets a day - the empathy of the carers and the support I’ve received from their office have given me the confidence to go back to work and slowly, as trust builds, after several years of being the primary carer, I’m getting my lif... read more

S G's profile image
S G 
4 years ago

We were extremely happy with the service my wife received from the 2 girls that my wife had on a regular basis. 

Terry W's profile image
Terry W 
5 years ago

Despite only using Bluebird services for a short time, we have been very impressed with the service provided. From the first telephone enquiry to the initial consultation regarding our needs and to the carer who started exactly at the time requested and carried out his duties efficiently and with respect to ourselves. We would not hesitate in recommending Bluebird. 

Frequently asked questions about Bluebird Care Romford Upminster and Grays

How is Bluebird Care Romford Upminster and Grays rated?

Bluebird Care Romford Upminster and Grays has a 4.8 star rating with 24 reviews. 

When is Bluebird Care Romford Upminster and Grays open?

Bluebird Care Romford Upminster and Grays is closed now. It will open tomorrow at 8:30 a.m.