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Bluebird Care Scarborough & Bridlington
- Home Health Care
- Scarborough
About this business
Location details
Cayley court, Hopper Hill Rd, Eastfield, Scarborough, YO11 3YJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A couple of members of staff have been rough and not very caring in how they have helped to dress/undress and at times when helping to the commode. On a couple of occasions, I have been left with items I need out of reach, thus I have been cold because I could not reach a jumper or blanket or move because the walker was left out of reach.
Business response:
Hi, thank you for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn't the service we aim to deliver. We would like to help further, please can you contact us directly to resolve this issue?
As Bluebird carers have been coming in to get my very frail mother up and dressed and washed or showered in the mornings for more than a year, I think I'm in a good position to say that Bluebird is excellent. Very reliable, with lovely carers who are kind as well as efficient and professional. Altogether great support.
Business response:
Hi, thank you so much for your positive comments about Bluebird Care Scarborough & Bridlington. We always strive to provide top-quality service to every customer and are pleased to hear that your experience is positive.
Everything is good. The carers are very good. No problems.
Business response:
Thank you for leaving us a review! We are delighted to hear that you are happy with our services.
I am satisfied with the service I receive.
Business response:
Thank you for leaving us a review! We are delighted to hear that you are happy with our services.
I have never had such good carers I feel safe when they are here. Being both disabled and in very ill health they are a godsend to me.
Business response:
Thank you so much, for taking the time in leaving us a review. It is highly appreciated. We are delighted to hear that you are happy with our services.
I started with Bluebird in February 2021. Over one year on, I happily have the same Carer, now a firm friend. Living alone with terminal Cancer over the past 5 years, with multiple disabilities, I cannot go out alone. With no family or friends living near me, I felt alone and abandoned until my Bluebird Carer came into my life. Compassionate, Caring and Gentle. She brought with her LIFE! She supports me in every way - attending appointments, giving me someone to talk them over with after, a constant reassuring presence. I ha... read more
Business response:
Thank you so much for taking the time in leaving us a review. It is highly appreciated! We are delighted to hear that you are happy with our services.
Very happy with your service.
Business response:
Thank you, for taking the time in leaving us a review! We are pleased to hear that you are happy with our services.
Bluebird took over my 97-year-old mother's personal care in October 2020 following a home move. From the outset, they were helpful, eager and positive about providing the twice-daily attendance mum's general age-related frailty demanded. As independently minded as she was mum soon came to look forward to the carers visits, being almost totally deaf for well over a decade after no doubt lip-reading for many years, communication with her was not always straightforward so it was always good to hear her laughing back to her old ... read more
Business response:
Thank you so much, for taking the time in leaving us a review. It is highly appreciated. We are delighted to hear that we have met and exceeded your expectations.
As a relative I can not fault Bluebird Care we have used this service for my mum for several years, they continue to meet all her needs and go above and beyond whilst maintaining and respecting her independence. The staff are very friendly and expereicned in the care they deliver. We are extremely grateful for the love and support they give to mum and my family and would highly recommend this service.
Business response:
Thank you, for leaving us a review! We are delighted to hear that you are happy with our services.
Frequently asked questions about Bluebird Care Scarborough & Bridlington
How is Bluebird Care Scarborough & Bridlington rated?
Bluebird Care Scarborough & Bridlington has a 4.3 star rating with 29 reviews.
When is Bluebird Care Scarborough & Bridlington open?
Bluebird Care Scarborough & Bridlington is open now. It will close at 5:00 p.m.