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Bluebird Care South Gloucestershire
- Home Health Care
- Bristol
About this business
Location details
23 High St, Chipping Sodbury, Bristol, BS37 6BA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The care for my husband, who has Parkinson's Disease, has been excellent. The carers are kind and supportive. The management is very approachable and almost always manages any request for a change of time if necessary because of appointments, etc. Definitely recommend.
Business response:
Thank you for your review and feedback. We really appreciate you taking the time to write.
Just wanted to say a huge thank you to the carer for her really kind help this morning. My grandpa had fallen in the bathroom and she called me and stayed with him and made him comfortable on the floor until I got there to pick him up off the floor. She's always super friendly and helpful and I really appreciated her going above and beyond today to help my fallen grandpa! Great work!
Business response:
Thank you for such a positive review, have a wonderful day! Many thanks, Sophie
Excellent caring. Would request one staff member, in particular, full time with another on holiday breaks. So pleased.
Business response:
Thank you, Gail, for taking the time to write this review - it is always a delight to hear of people pleased with our service. Having high "Continuity of Care" brings so many benefits in terms of safety and how effective the care can be, plus it allows for a stronger relationship between our customers and carers. It is one of the most important things in care so we always work hard to keep the number of carers a person sees to an absolute minimum. With kind regards.
Bluebird Care comes to get my son up and put him to bed most days. Every single carer has been kind and considerate and nothing is too much trouble. The carers treat my son with the utmost respect as well as having fun whilst they are with him. Whenever we ring the office it's the same, everyone is extremely helpful and accommodating and cannot do enough to help. I cannot praise every single person we have dealt with at Bluebird Care enough. I would highly recommend.
Bluebird has been my provider for 14-months. I find the staff excellent in their care for me. I only have one complaint, and that is the timing of my morning visit, which has been too early. I have very bad nights and cannot wake up for an early call. The office staff have tried to give me some better calls, but not on a regular basis.
Business response:
Good afternoon, so good to see you at our Platinum Jubilee Party a fortnight ago - it was lovely to have a good chat with you at our first event since the start of Covid. Hope to see you again soon at the next event, which will be a Harvest Supper-themed Bingo party! I have just checked with the coordinators and am pleased to see that you are now getting your morning visit at your preferred later time of 9 am. All the best.
My Bluebird carers are very professional, friendly, and helpful whilst maintaining personal dignity. They have continued to maintain a high level of service during these very challenging days/weeks/months.
Business response:
Thank you very much for your review, and indeed your valuable feedback over the years! All the best.
We have two visits a day for personal care whereby the Staff are always on time, very caring and complete everything asked. Work is carried out with full safety measures and is always adhered to. Overall very happy.
Business response:
I am delighted to hear that you find our service to your satisfaction. Thank you for going out of your way to let us know, we really appreciate it and enjoy hearing that we are making people happy! Regards.
My stepfather has had the most amazing care from the Bluebird carers. They have helped him cope at a very upsetting time, while his wife has been in a hospice receiving treatment for terminal liver cancer over the last six weeks. My dad has a very needy nature and can be quite demanding, however with the compassion and care he has received, it has helped me focus on the needs of my mum completely without worrying at all about him. Thank you.
Business response:
Thank you so much for taking the time to write this review, especially during this difficult time. I am glad to hear that the carers are making what difference they can, to make things as easy as possible. With warm regards.
My family decided on Bluebird Care for their attention to detail and genuine interest when we approached them initially. We had an interview with them in my brother-in-law's home and they took great care in answering all his questions as well as ours, his family. Since then he has received fantastic care from a main carer and a couple of others. Continuity of care, with people whom he had gotten used to, was a priority and this Bluebird have achieved. My brother-in-law is so pleased with the support he receives, as are we as... read more
Business response:
Thank you so much for taking the time to write this, it really means a lot to hear such words from someone with your background! We are delighted that you and your brother-in-law are happy with the service. Good continuity brings so many benefits, too many to mention even, and is the keystone of a good experience with home care.
Frequently asked questions about Bluebird Care South Gloucestershire
How is Bluebird Care South Gloucestershire rated?
Bluebird Care South Gloucestershire has a 4.5 star rating with 26 reviews.
When is Bluebird Care South Gloucestershire open?
Bluebird Care South Gloucestershire is open now. It will close at 5:00 p.m.