Bluebird Care St Albans

4.1

Home Health Care
St Albans

About this business

Healthcare Home Health Care Nursing home

Location details

13, Parkway, Porters Wood, St Albans, AL3 6PA, United Kingdom

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	9:00 a.m. to 5:00 p.m.
Sun	9:00 a.m. to 5:00 p.m.

4.130 reviews

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L P

4 months ago

I have been using Bluebird for a number of years now and I have always found the care and support very good. Mum currently has a live in carer and for us as a family we feel confident she has the best of both worlds, being able to stay in the comfort of her own home whilst receiving dedicated one to one care. The care she has is excellent and has taken time to understand mums likes and dislikes. With the right care and support from bluebird, mum has improved beyond all expectations following a hospital and then respite stay.... read more

Janette H

a year ago

Bluebird Care looked after my uncle who passed away earlier this year, God rest his soul. As I live in Cambridge, it was very difficult for me to see him regularly. The team at Bluebird really took care of everything. All the care workers were brilliant but one in particular was special. I was so touched that so many attended the funeral. Thank you so much to the managers who always made the process easy.

Business response:

We're so glad that we were able to go above and beyond your expectations! Thank you for your kind words

Maddy B

2 years ago

Bluebird have been caring for my mum for a few years up until she has finally needed to go into a care home. They have been flexible and quick to adapt to her changing needs through her dementia journey, enabling us to keep her in her own home for as long as possible, after she was no longer able to look after herself. The managers are approachable and responsive, and the carers are wonderful. I have been amazed and impressed at how they found ways to provide what she needed even when she refused help. The carers who went fr... read more

Business response:

All our team were particularly fond of mum. We train all of staff to recognise the barriers dementia can cause and we are pleased we could help. Thank you for your kind words, wishing you all the best.

Julie C

2 years ago

Bluebird Care have been looking after my aunt for well over a year now. The set-up was easy and contacting the main office is never a problem. The carers who look after my aunt have been amazing and my aunt always comments on how lovely and kind they are. I live a distance away from my aunt and using Bluebird Care gives me peace of mind every day that she is okay. I would highly recommend them.

Mick C

2 years ago

Bluebird carer services were very reliable and easy to set up and we didn't need to get involved in the day-to-day running. My mum is an early riser and Bluebird were only too happy to adjust their timings so that, where possible, they visited my mum early to get her showered and dressed and ensure she had breakfast. They also informed us if the carer was running late so we knew what was going on.

Business response:

Thank you for your kind words. We try and treat everyone like family. Our wonderful care workers try their very best to be on time. We are glad to hear it is all going so well.

V S

3 years ago

Bluebird have been visiting my mother, who is 96 years old, three times a day for the past year. She is very happy with all the carers and the support they give. She enjoys the news they pass on and the chats too. She is not always easy to help as she tends to refuse anything offered, but the carers encourage and persuade her. The initial visit to set up the support was very comprehensive. Bluebird has systems in place that have been very helpful and informative with online reports after every visit. I have found the manager... read more

Mark W

3 years ago

Bluebird Care made it easy to set up and implement the care package and were very responsive when it came to making any changes as we went along. At all times the Bluebird staff were highly professional and attentive to my mother's day-to-day needs.

Business response:

Thank you for your kind words. We try to be as flexible as possible. Glad we were able to assist Mum.

Mark K

3 years ago

Having been recommended to Bluebird Care, we were delighted at the speed at which care was put in place to help my 95-year-old father with twice-daily visits. They made sure he was safe and well, dispensed his medication correctly and fed him his breakfast and Dad really looked forward to seeing them on a daily basis. Following an assessment, the staff at Bluebird swung into action very swiftly, and both the office staff and the individual carers were all fabulous, simplifying the whole daunting process and change easy for D... read more

Business response:

Thank you for your kind words. We try and keep the process simple and flexible where we can. All our care teams will miss your father; he is a lovely gentleman, and we can only hope he settles well in his new home. Please feel free to contact us should you need anything.

Ruth S

3 years ago

My husband was very unwell with cancer, and I had just had a gynie operation, and I couldn't look after him as I was supposed to be recuperating. My son contacted Bluebird, and a very lovely, caring lady started with us the following morning. From the moment she arrived, she was hands-on, and nothing was too much trouble, and she was immediately part of the family. My husband took to her straight away, and he was very content to let her help him with anything that needed attention. As the situation was becoming very emotiona... read more

Business response:

Thank you so much for your kind words. We try our best to tailor-make our care to everybody's individual needs. We will of course share your comments with our team. It's always nice to hear that our teams are making a real difference. Thank you again.