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Bluebird Care Uxbridge, Ickenham & Hayes
- Home Health Care
- Uxbridge
About this business
Location details
Ground Floor Unit 4, Brook Business Centre, Cowley Mill Rd, Uxbridge, UB8 2FX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care is generally efficient and reliable, but I was particularly pleased with their response to a request that they attend, at short notice, my mother at A&E. She also had to go into hospital again a couple of days later, and once again, Bluebird was responsive and efficient in sending a carer to accompany her. Her presence was helpful both to my mother and to family members who were too far away to attend and needed somebody on hand to relay information.
Business response:
Thank you so much for taking the time to share your feedback with us. We're incredibly touched by your kind words and are delighted to hear about the positive experience you and your mum have had with Bluebird Care.
As the client's son I am very pleased with the care my mum gets from the carers. She looks more well-kept, she is wearing her pads without complaining. I am more relaxed in myself because I have backup looking after Mum. When I phone your office the staff are helpful and understanding. So all in all very happy with the service.
Business response:
Thank you so much for taking the time to share your feedback with us. We're incredibly touched by your kind words and are delighted to hear about the positive experience you and your mum have had with Bluebird Care. We take great pride in providing personalised and compassionate care, and it's heartwarming to know that your expectations have been exceeded.
On behalf of the family, I would like to thank the team at Bluebird for all of the help looking after our Mum for the last months of her life. Initially, Mum was reticent about having help in, but the first carer soon put her mind to rest and they quickly built up a close bond. This carer visited my mum a number of times after she retired and visited Mum in hospital including the day before her passing. After her retirement, new carers came in and when my brother or I would visit, she would always mention the carers. If ther... read more
Business response:
Thank you so much for taking the time to share your valuable feedback with us, we greatly appreciate your kind words and your recommendation. We are delighted to hear that you have had an excellent experience with our staff and carers.
The carers are so sweet; they are always ready to help as soon as they walk through the door. The three ladies are truly genuinely caring, and they truly love the job. They are never in a foul mood and are always eager to help in any way they can. I have severe mental health, and at times, I can get quite moody. The ladies tailored their care to my needs on that day, and they never forced me to do anything but rather encouraged me, which was really nice of them. The manager has always listened to my concerns regarding my car... read more
Business response:
We are deeply touched by your heartfelt feedback and want to express our sincerest gratitude for taking the time to share your thoughts with us. It brings immense joy to know that you've had such a positive experience with our care service and support staff. Your kind words about our carers and their unwavering dedication to your well-being warm our hearts. We are proud to have such compassionate individuals on our team who genuinely care for our customers. They understand the importance of tailoring their care to your speci... read more
Although we have only used Bluebird Care Uxbridge, Ickenham & Hayes for a couple of months, already we are impressed with their efficiency, organisation, flexibility and caring ethos. My Aunt loves the carer that she has coming to see her. She has found her to be kind, attentive, compassionate and helpful. Nothing is too much trouble and although we don't use every service on offer, we know that as my Aunt becomes less able, they will be available to fill any gaps and support her wellbeing at home. They provide us with a gre... read more
Business response:
We always strive to provide top quality service to every client, and are pleased to hear that your aunt is very happy with Bluebird Care Uxbridge, Ickenham & Hayes! Please feel free to reach out if there's ever anything more we can do for you. Reviews like this give us motivation and help us ensure we provide the best services out there! Thank you again for this great review.
I would like to thank the carers and staff for the outstanding support they have given me this year. They have turned my care around from poor to exceptional. From shopping to coffee to hospital appointments, the carers have done more on every occasion. I always recommend them to friends and family. They have improved my diabetic foot score.
Business response:
We're so happy to hear you have improved your diabetic foot score and had a great experience with Bluebird Care Uxbridge, Ickenham & Hayes! Your review made our day! Our whole team works very hard to keep our customers happy, but can only do it thanks to amazing customers like you.
On behalf of my mum and our family, I would like to thank the staff and carers for their kindness and care. We wouldn't hesitate to recommend Bluebird Care. The carers were always considerate and caring.
Bluebird has been nothing short of brilliant. They have looked after Mum and Dad for the last 4-years, they are both dementia suffers, which comes with a lot of challenges, and the carers are very friendly and helpful. The care is delivered in a professional manner, mindful of the mood swings of dementia suffers. The management team are very proactive and responsive to any issues promptly, this was very evident recently when Dad went missing for 12-hours; they informed the police, instructed field staff to be on the lookout ... read more
Bluebird agency came to the rescue after my hip replacement, caring for my husband while I was recovering. Then I had to have a blood clot removed, and they helped us out again which was much appreciated. The carers have been very reliable and helpful. He has felt comfortable with them. The admin staff have been friendly and helpful too.
Frequently asked questions about Bluebird Care Uxbridge, Ickenham & Hayes
How is Bluebird Care Uxbridge, Ickenham & Hayes rated?
Bluebird Care Uxbridge, Ickenham & Hayes has a 4.7 star rating with 40 reviews.
When is Bluebird Care Uxbridge, Ickenham & Hayes open?
Bluebird Care Uxbridge, Ickenham & Hayes is open now. It will close at 5:00 p.m.