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BMW

4.5

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Location details

3002 Victory Ln, Mercedes-Benz, Appleton, WI, 54913, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.5441 reviews
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Darren Prusinski's profile image
Darren Prusinski 
12 years ago
Sherry White's profile image
Sherry White 
5 years ago

The pricing is very over priced the repairs we're good but I am sure I could have gotten it done much cheapier 

Business response:

Thanks for the feedback Sherry. Sorry for the frustration. We'll be in touch to better communicate on how we arrived at the pricing. 

Lauren Rowe's profile image
Lauren Rowe 
6 years ago

They told me multiple things were wrong with my BMW that did not make sense. Initially, I took it in for an oil change. They told me I had an oil leak, which they "fixed", but is now leaking again. THEY NEVER CHANGED MY OIL. They told me my tension struts and control arms needed to be replaced, but when I took it to another certified dealership I was told that it was neither of those and infact all it was was a left rotar that needed to be replaced on my breaks. CROOKS! I gave these people thousands of dollars to fix a crack... read more

Zachary Warden's profile image
Zachary Warden 
6 years ago

$163 to diagnose a check engine light! Absolutely ridiculous. Same your time and money and go to Bmw of Milwaukee north. They have NEVER charged me to diagnose a check engine light. I will never go to any Bergstrom location again! 

Michael Ross's profile image
Michael Ross 
6 years ago

BMW Buyers Beware! In late October of 2018 my wife and I were driving through Bergstrom Ford in Neenah and spotted a used BMW X5M and we really liked it. We were looking to trade in our older Nissan Pathfinder. The salesman assured us he maintenance was all up to date and this was a great vehicle for year-round driving. We picked up the vehicle the next day and we were very impressed with the features and performance of the SUV. So much that a few weeks later we decided to trade in our other cars on another BMW from Enterpri... read more

Jennifer Jackal's profile image
Jennifer Jackal 
6 years ago

As much as I like being dropped off at the mall by the dealerships shuttle service and completely forgotten about, I actually think it's more unprofessional for their shuttle driver to get an attitude with us when he picks us up and says " i was waiting for 20 mins" but actually didn't call us at all to tell us he was there. then he notices he has the wrong number on the phone even though it's sitting on a piece of paper right in front of him. Also playing on your phone while driving customers around is super dangerous. But ... read more

John Helfrich's profile image
John Helfrich 
11 years ago

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 441 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.