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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent service in a very timely manner. Our service..." Excellent service in a very timely manner. Our service representative worked for us on his day off!
Business response:
We are thrilled that our team went above and beyond to assist you with your service needs! Thank you for giving BMW of Ramsey your business and your kind review. We hope to work with you again down the road!
"I was traveling and my car had a warning light that I..." I was traveling and my car had a warning light that I needed my 10k oil service which I had scheduled next week at home. In 2 days the gave me an appointment that fit my schedule and needs as well as completed it before I had an important appointment.
Business response:
We are so happy we could help! Thank you for choosing BMW of Ramsey and for taking the time to leave an excellent review. We hope you will return for your future service needs!
"Excellent service. The service representative really..." Excellent service. The service representative really cares for the customer and I will definitely recommend the dealership to my friends.
Business response:
Thank you for the glowing feedback and recommendation, Eugene! The entire BMW of Ramsey team is thrilled to know we're delivering the top-notch service we strive for. Be well!
"Top notch dealership! My sales representative, Rudy,..." Top notch dealership! My sales representative, Rudy, made the process so easy. He was very well organized. My sales manager was extremely attentive to my needs and was professional and courteous.
Business response:
Denise, there is nothing better than hearing that our team made car-buying easy! Thank you for choosing BMW of Ramsey and for sharing your kind words about Rudy. Safe travels ahead!
"LOVE this dealership SO MUCH! This is my 5th BMW purchase..." LOVE this dealership SO MUCH! This is my 5th BMW purchase from Tim Gallagher, their shining star, who ALWAYS exceeds my expectations in every way! I even travel from out-of-state to purchase from him exclusively - because I value GOLD STAR QUALITY professionalism, integrity, trustworthiness, reliability, care, and service!!! Also appreciate the excellent service of Veronica Chicas, Anna Marie Piserchia, Haven Lawrence (video inspection), and the entire team! HIGH... read more
Business response:
It makes us so happy that you love BMW of Ramsey! We appreciate your business and are pleased that you've made your 5th purchase with us. Thanks for giving Tim a shoutout for his professionalism, integrity, and trustworthiness. We appreciate these kind words.
"Before Ramsey BMW this location was Prestige BMW. Since..." Before Ramsey BMW this location was Prestige BMW. Since the change of ownership, this dealership has gone downhill. The previous exceptional customer service is lacking.
Business response:
This is concerning to hear, and I'm sorry that we've let you down. We certainly strive for top-notch customer service, so it's disappointing to read that we haven't left this impression. In the spirit of continuous improvement, I invite you to give me a call to share some of the things you believe we can improve at. Best, Anthony Candela - Service Manager - (201) 258-6005
"Great job. The service is always good. Appreciate the..." Great job. The service is always good. Appreciate the summary after visit. Thank you very much. Stay safe
Business response:
Hi Ben - We really appreciate you taking the time to share a positive review! Thank you for trusting BMW of Ramsey with your business and your vehicle. We hope to work with you again down the road!
"Excellent service and service writer , I was in and out..." Excellent service and service writer , I was in and out very fast car was clean .
Business response:
It was our pleasure to assist you! Thank you for choosing BMW of Ramsey and for taking the time to share your experience. We hope you will return for your future service needs!
"Very responsive , easy to work with in spite of being in..." Very responsive , easy to work with in spite of being in a different state- dealt with Nick M
Business response:
Thanks for the wonderful review of BMW of Ramsey! We're pleased that our team was responsive and nice to work with. See you again next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.