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BMW
- Automotive
- Glendale, CA
About this business
Location details
800 S Brand Blvd, Glendale, CA, 91204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"I have to finish my service with in 3 hours because they..." I have to finish my service with in 3 hours because they can not help me to put the carseat to mu loaner due to corona virus. I asked henery to finish the service within 3 hour becuase my baby and he finished within 2 hours. He understands my situation and help me. I really appreciate it. thank you to henery and pacific bmw service team.
"Great experience. The staff is super friendly and there..." Great experience. The staff is super friendly and there is no pressure. Great quality and selection of cars. Even in this COVID environment, they made it as comfortable and safe as possible.
"Normally top tier service but there seems to have been..." Normally top tier service but there seems to have been some turnover in advisors, which led to delays. I had to find my advisor, and noticed several other parties waiting for extended periods of time.
"JUSTIN KO WAS PROFESSIONAL, FAST, AND CLEAR. I WOULD LIKE..." JUSTIN KO WAS PROFESSIONAL, FAST, AND CLEAR. I WOULD LIKE TO WORK WITH HIM AGAIN. TEXT OPTION FOR STATUS UPDATE WAS CONVENIENT AND DEALERSHIP WAS CLEAN.
"Excellent communication throughout the servicing process...." Excellent communication throughout the servicing process. My advisor was proactive in explaining the work that was done to my vehicle. My advisor made the vehicle drop off and pick up process very easy.
"Excellent and quality service. John is very professional,..." Excellent and quality service. John is very professional, accommodating and well detailed on his work. I’m very impressed with the service he gave me.
"Henry was the best service associate I have ever had and..." Henry was the best service associate I have ever had and this is my third BMW. The personalized treatment is beyond anything I have ever encountered.
"Overall experience was very intuitive from the car..." Overall experience was very intuitive from the car line-up at the start, to the service wrap-up video texted to me. Appreciated the service.
"Gilbert was friendly and easy to work with. I liked the..." Gilbert was friendly and easy to work with. I liked the texting feature for status updates on my car when it is in service. I also liked that I was sent a video of my car’s inspection so that I could see what the issues were.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,766 reviews.
When is BMW open?
BMW is closed now. It will open at 7:30 a.m.