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800 S Brand Blvd, Glendale, CA, 91204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"I recently purchased a BMW I3 from this dealership and..." I recently purchased a BMW I3 from this dealership and the process could not have been easier. The salesperson (Rafy H) was responsive via text and worked around my very busy work schedule to coordinate the sale and the delivery of my new car. From the test drive, to financing, and final signing the process was completely stress free. Even after the sale when I noticed that a front license plate frame was not installed, it was easy to schedule a time around my sched... read more
"Very helpful. Both of them we’re able to resolve my..." Very helpful. Both of them we’re able to resolve my issue. Break was fixed and an issue w warranty - they worked both together to address problem. And service finished in a timely manner
"Great service. Prompt. Careful. Timely. You cannot do..." Great service. Prompt. Careful. Timely. You cannot do better.I would always go back. Helpful and careful. Technically sound. Great people and performance. Go there.
"Rene and Paul both were very professional and answered..." Rene and Paul both were very professional and answered all my questions. They were friendly and informative. I had a wonderful experience because they both provided great customer service.
"I was seen before my appt time and attended to promptly..." I was seen before my appt time and attended to promptly and kindly. Great advice was given by the service associate assigned to my ticket.
"Quick friendly service and very professional. Kept me..." Quick friendly service and very professional. Kept me abreast of my service issues and concerns. Cleanliness and safety has been made a priority as well.
"The ability to schedule an appointment was so smooth...." The ability to schedule an appointment was so smooth. Service Advisor Galo Mora is extremely thourough and on time. Appreciated the changes to maintain social distancing.
"Service experience was seamless and quick despite certain..." Service experience was seamless and quick despite certain social distancing conditions created by the pandemic. I liked the fact that they give you a video clip detailing any issues/concerns. Communication throughout was easy and convenient via text as well. Only complaint was the high labor cost (for the out of warranty service I received), so I guess you get what you pay for!
"In for oil leak. Took a lot of effort to figure out..." In for oil leak. Took a lot of effort to figure out where. They had to pressure wash the engine after checking each item, and found the issue. Galo (my service advisor) was patient and helpful throughout.
BMW has a 4.7 star rating with 5,766 reviews.
BMW is closed now. It will open tomorrow at 7:30 a.m.