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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
17730 North Fwy, Houston, TX, 77090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
My spouse and I have been apart of the BMW family since 2017. Collectively, we’ve gotten five BMWs through BMW of Houston North. Every single one of those were through Alex. We were referred to him and we’ve since referred our friends to him. He’s a great guy and salesman. My service advisor is Craig and I like him so much better than the guy I was previously assigned to. He takes the time to explain what to expect during your service visit and continuously updates you during the visit. He even follows up with you days after... read more
Craig was friendly, knowledgeable and kept me abreast on the status of my vehicle. He explained the recommended repairs, what was needed now & why, vs what could wait. Was in and out within the 2-3 hours noted up front which I appreciate.
Ive brought my BMWs to several of the dealerships in Houston and BMW North is by far the best. My appointments are always on time and I'm greeted and taken care of the moment I arrive. My advisor Adrian keeps me informed of the progress of my vehicle with timely updates..I really appreciate that. The waiting area is very comfortable and you are provided with great snacks and refreshments. I come from inside the loop and its TOTALLY worth the drive!!
I had a very okay experience. Definitely not great, but not horrible. In total they had my car for approximately 3 weeks. Repairs were done properly for the most part. My only issue is the major lack of communication this service center has with their customers. My Service Advisor, Cassey, did not meet with me when I dropped my car off, nor did she meet me when I picked my car up and PAID for the repairs. I repeatedly texted her to call me during the repair process so I can get an update, and instead I would get a text messa... read more
I recently purchased a used vehicle from the dealership, and when I got it home, there was a problem with the back up camera. I brought it in to be diagnosed and repaired. Cassey Monroe was the coordinator handling the repairs and helping to push it through in an expeditious manner. The Technician was very quick with the repair and had it back to me in a couple of hours. If I could give them more than five stars, I would. They treated me respectfully and kept me informed the whole time. A+++ Team!
BMW has a 4.5 star rating with 1,647 reviews.
BMW is open now. It will close at 6:00 p.m.
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