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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Victoria's profile image
Victoria 
6 years ago

Absolutely amazing service Absolutely excellent. You guys have a client for life. I couldn’t have asked for a better experience. Christian Tamburro went above and beyond when other BMW would not. He is second to none! 

Business response:

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Arvind's profile image
Arvind 
6 years ago

Great service and excellent care Quality and care was unlike I have ever seen anywhere. Regular follow up and advice. Service advisor has in depth knowledge of the car and service to be performed 

Business response:

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Robert's profile image
Robert 
6 years ago

Third good experience Pretty smooth and painless. Kerry was helpful and low pressure. The process did not waste a lot of my time. 

Business response:

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

Yusuf's profile image
Yusuf 
6 years ago

A great experience... Qaisir was very helpful and accommodating. He was very easy to converse with and we felt, he really tried his best to establish a win - win situation. As a matter of fact, I'm thinking about leasing another vehicle maybe sometime next year. Lastly, this dealership has always been a favorite, I've only had positive experiences here, and I have been to other dealerships in the area. This is the real one !! 

Business response:

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

shoagie's profile image
shoagie 
6 years ago

Andrew made the purchase very easy. I basically did... Andrew made the purchase very easy. I basically did everything remotely via email and phone. I negotiated price, confirmed financing and left a credit card deposit all over the phone. I found the vehicle on line (factory certified used) and live 80 miles from Devon. All that was left to do was inspect car (no surprises) test drive and finalize contract. I only spent about 2 hours at dealership, I did discover one flaw, cracked taillights. I had that repaired near home an... read more

Business response:

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase painless.Best,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

robs's profile image
robs 
6 years ago

Third good experience Kerry provided good, low pressure advice and assistance. Good guy. He was responsive throughout the process (test drive, order and sale). Fair pricing and a pretty seamless transaction overall. Manager Frank assisted as well. Three transactions with no major complaints. In 3 years, unless things change, I will be going for a 4-peat. 

Business response:

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.Best,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Allen's profile image
Allen 
6 years ago

The best BMW dealer around I am always pleased to visit service @ BMW of Devon. The teams are professional and trustworthy. I can't imagine going anywhere else. 

Business response:

We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Dalebidle's profile image
Dalebidle 
6 years ago

Great experience at BMW of Devon! We made a three hour drive to BMW of Devon to test drive a car. We were greeted by a pleasant client advisor named Kerry. Black Friday shoppers made the store very busy, but Kerry took all the time needed to answer all our questions and test driving the car. After agreeing on price and signing paperwork , Kerry had the car detailed and gas tank topped off for our drive home. Unfortunately upon leaving there was a mechanical problem with the car. That's when Frank, the sales manager stepped i... read more

Business response:

Thank you so much for your review! Happy customers are our goal and our mission at BMW of Devon, and it¿¿¿s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don¿¿¿t hesitate to let us know.Best,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Joy's profile image
Joy 
6 years ago

Very pleased Friendly, courteous, and very helpful staff from the guy who checked me in to my service specialist Jeff. The service was efficient and timely. My loaner car was ready for me and the whole process was seamless. 

Business response:

We appreciate the kind words, Joy. We look forward to seeing you again in the future! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.