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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Edward's profile image
Edward 
4 years ago

Zack is the man! Zach Hertel was fantastic. His calm, no pressure approach was welcoming. All of my future BMW recommendations will go thru Zach. 

Maria's profile image
Maria 
4 years ago

standard maintenance service oil change staff are courtesy and express their interest in servicing the customers. appear to have handled issues related covid restraints well 

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Jason 
4 years ago

Jason Ulrich Brian Ferguson was excellent and very knowledgeable. I appreciate his honesty and candor and helping me select the right vehicle and options. He provided the information and let me choose without any attempt to upsell. 

Linda's profile image
Linda 
4 years ago

Great Service and very nice facilities The service is excellent. The staff is very professional and very courteous. Jeff Martin who has been my service contact since 2009 is an asset to your company and always follows up quickly and efficiently. 

Friday's profile image
Friday 
4 years ago

Administrator Great customer service and excellent car repair. Friendly staff and thank you again for your great support and services. Thank you 

Business response:

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

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Richard 
4 years ago

Awesome Customer Focus Very customer focussed and constant communications about your vehicle status occur. Good people from greeters to service advisors. Thank you 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Patrick's profile image
Patrick 
4 years ago

Service Pure pleasure dealing with service department every thing went well and was explained in a way that you can understand 

Business response:

Thank you for this amazing review! We really appreciate your business. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Harold's profile image
Harold 
4 years ago

Excellent service by knowledgeable staff We bought our second BMW from the dealership because of their customer service and willingness to offer the best value. 

Business response:

Thank you for leaving us this great review, Harold. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

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Teresa 
4 years ago

Great Service People were friendly and helpful all questions were answered and concerns were all addressed and explained in detail. Didn’t have to wait too long. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.