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BMW
- Automotive
- Springfield, IL
About this business
Location details
200 E Madison St, Springfield, IL, 62702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"This dealership exceeded our expectations in every single..." This dealership exceeded our expectations in every single respect. We could not be any happier and we will definitely buy our next vehicle from them.
Business response:
Wow! Thanks for the great review, Betsy, and your business. We appreciate it! Enjoy your vehicle.
"Excellent service and people. Whether new or used,they..." Excellent service and people. Whether new or used,they take care of the customer. Have purchased 4 different vehicles and very satisfied with all. Rob, Brandon, and Zach are very helpful.
Business response:
Thanks, Louis. We're celebrating our 40th year in business, thanks to loyal customers like you! We appreciate it.
"Top notch service and quality vehicles and great people!..." Top notch service and quality vehicles and great people! This is our 2nd SUV from them.
Business response:
Thanks, Patty. We appreciate your business. Enjoy your SUV.
"Mike P. was very nice. He was knowledgeable about the..." Mike P. was very nice. He was knowledgeable about the vehicle and spent the time needed to go over all the functionality.
Business response:
Thanks for the great review, Lad, and your business. We appreciate it. Enjoy your vehicle.
"I had a good experience with my first purchase at..." I had a good experience with my first purchase at Isringhausen. Dave was very knowledgeable, and very informative about the car. I didn't have any issues, and Dave has reached out since my purchase to check up on me and how it is going with the car.
Business response:
Thanks for the great review! Glad to hear you had a positive buying experience. Enjoy your vehicle.
"Our experience was great! Brian was very professional,..." Our experience was great! Brian was very professional, knowledgeable and patient. He did an excellent job of taking care of us. Sean was also excellent. One of the chief mechanics came out t answer questions. Even Mr. Isringhausen took time to visit with us and to thank us for our business.
Business response:
Thanks, Danny. We want our level of service to match the quality of the vehicles we sell, namely, the best! Thanks for your business and enjoy your vehicle.
"The level of service was second to none. Cory was always..." The level of service was second to none. Cory was always available even after hours to answer questions. Keep me updated on process and made the process go smoothly. When I arrived he had car waiting for us and meet us in parking lot before I even made it to the door. First class service!!!
Business response:
Thanks, Rob. Cory is one of our best! We'll pass along your compliment. Thanks for your business and enjoy your vehicle.
"Easy to work with, Detailing and presentation of car at..." Easy to work with, Detailing and presentation of car at time of sale was less than expected. Sales person had an average understanding of the cars features
Business response:
Sorry to hear we failed to meet expectations during the car-buying experience, Lori. Modern vehicles have lots of new features. If you'd like a more thorough explanation of any of them, please stop by for a demonstration. Or one of our sales associates may be able to arrange a video chat.
"Everyone from the sales to service departments were..." Everyone from the sales to service departments were professional and really listened to our needs and wants. I would highly recommend them if you are in the car buying process.
Business response:
Thanks, Reed. We try our best to earn our customers' business. Enjoy your vehicle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 1,151 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.