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BMW

4.8

About this business

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.83,535 reviews
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Jerry's profile image
Jerry 
5 years ago

"Excellent friendly and professional service. My Clint..." Excellent friendly and professional service. My Clint Advisor Farhood Ezaz did a terrific job being sure I am happy with my new car purchase. Bob Whay from the Financial Department was also excellent. 

Business response:

Thank you so much for highlighting some of our staff who helped make your experience so great! 

rocky.p's profile image
rocky.p 
5 years ago

"Overall good experience" It is great to back with West County. I believe this is #14 since 1988. Everyone was very professional. Even took care of my daughter's first BMW purchase, Thanks, Rocky Prasse 

Business response:

Thanks for your loyalty and business. 

JJ's profile image
JJ 
5 years ago

"We were completely satisfied with this dealership from..." We were completely satisfied with this dealership from the attention we received from our salesman to the professionalism of the business manager. We will return to this dealership when we are looking for another vehicle. 

Business response:

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! 

mark_bergmann's profile image
mark_bergmann 
5 years ago

" 3rd BMW purchased from SUNTRUP BMW West" Mike Kuhlmann,sales, very professional & thorough. He had everything totally under control and was able to complete this process as smoothly as possible, without any hidden agenda. Kudos also to Bob.Whay of finance who made this final step totally effortless. Service in the past has always been primo. This is the type of dealership that you want to work with. 

Business response:

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this. 

billblackorby's profile image
billblackorby 
5 years ago

"Veronica listened to my requirements and worked..." Veronica listened to my requirements and worked diligently to close the deal. I was impressed with her diligent follow up and dedication to a successful transaction! 

Business response:

We’re glad you enjoyed working with Veronica! We’re proud to have her on our team as she exemplifies our values. 

michaelfallwell's profile image
michaelfallwell 
5 years ago

"Rami and the team were very professional and courteous..." Rami and the team were very professional and courteous throughout the whole experience. Good job guys! Look forward to a continual relationship. BMW cars rock. 

Business response:

Thank you so much for your positive comments about BMW of West St. Louis, and congratulations on your new car! We're glad to hear we delivered such a great experience. 

Dimitrie's profile image
Dimitrie 
5 years ago

"#1 Dealer" This is a great place to buy a car and I had the best experience I have had buying a car! I have purchased from a lot of dealers and no one else compares. We purchased 2 new cars and 1 used car from them this month and I cannot say enough good about the whole staff. Veronica helped us and was amazing to work with. She took great care of us and we will definitely work with her in the future. We also worked with Craig the owner and he is a great guy, its no wonder why this is such a great place to buy a car. He cre... read more

Business response:

We are very happy to know you left our dealership satisfied with your purchase and shopping experience. We appreciate your business and we would love to work with you again. 

Swillis394's profile image
Swillis394 
5 years ago

"I had a great experience working with Dave Ware. he was a..." I had a great experience working with Dave Ware. he was a pleasures to work with. Very patient and did not rush the process also provide me with great information which convinced me that West County BMW was the place to purchase my car 

Business response:

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this. 

SanjayC's profile image
SanjayC 
5 years ago

"Great Service" Staff are very respectful and helpful through the whole process of purchasing a car. They are extremely knowledgeable and want to help you find the best deals. 

Business response:

Thank you for your review, Sanjay. We're glad to hear our staff was helpful in your purchase. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,535 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.