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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Missing Heated Steering Wheel" I made at least 3 lengthy visits to this dealer to determine the best car for me, I drove one car for a weekend and determined it was not the car for me, a friend visited the dealership on my behalf and all of these interactions were facilitated by the ever patient Jhonny Polo. In the end a car was ordered for me with what I thought had every feature I wanted and then I waited for months with numerous calls to Jhonny seeking information about the whereabouts of this car. Jhonny was always pati... read more
Business response:
We're glad to hear that Jhonny could provide you with a great car-buying experience, however, we are sad to hear that your purchase did not come with your favorite feature! We wish the heated steering wheel came with the package so you could have the car of your dreams. If there is anything we can do in the future, please let us know. We wish you many safe, happy miles in your new BMW.
"Outstanding Car Buying Experience" I highly recommend BMW of West St. Louis. They provided me with a great deal and exceptional customer service throughout my process of purchasing an X7 all the way from Texas. My client advisor Jhonny Polo went above and beyond in every way, which helped me feel comfortable about purchasing a car from out of state. He answered all of my questions and sent multiple photos and videos of the vehicle to me. And, when I decided to fly to St. Louis to seal the deal, Jhonny treated me like a VIP ... read more
Business response:
Thank you so much for the great review! Your kind words mean a lot to us. We are here for any future needs and look forward to your next visit!
"All expectations met." We were greeted at the front door and within moments we were away on a test drive of the 2 series BMW that we were interested in. The price was right the trade offer was fair, and a short time later we were driving home in that convertible! Thanks Farhood!!
Business response:
We love to hear this. Thanks for the great review! Please come back and see us.
"Thanks" Working with Farhood was a great car buying experience. He listens to the need of the customer. Thanks Farhood for getting us the car that we wanted.
Business response:
Thanks for sharing your experience with us. We are here for any future needs and hope you come back to see us!
"Great customer service" Went over on a rainy day and Farhood helped me to test drive a Mercedes Benz. The car wasn’t what I wanted but the customer service experience was great. Thanks!
Business response:
We're glad you had a great experience at our store, James! We are here for any future needs. Take care!
"Brandon...thank you for a great job getting us the car we..." Brandon...thank you for a great job getting us the car we were looking for and at a fair market price. You listened and delivered!
Business response:
Thanks for the great review! We wish you many safe, happy miles. Take care!
"Veronica and Steven. Top notch" Mary and I purchased a x1 today and wanted to say that working with Veronica and Steven was the best car buying experience we have ever had and will recommend them and BMW of West St Louis Thank you Dave and Mary
Business response:
Thank you for sharing your experience with us. We are here for any future needs. Please come back and see us!
"We had a terrific experience while at BMW of West St...." We had a terrific experience while at BMW of West St. Louis. We worked with Adam after our car was totaled out when when we were t-boned due to icy road conditions. We hadn't been to any other dealerships and were just starting to look for our replacement vehicle. It just so happens that it would also be our last stop. It was the most pleasurable car buying experience I've ever been part of in all my life. We found the perfect vehicle for us after just a few minutes ... read more
Business response:
We love to hear this! Thank you for sharing your experience with us. We are here for any future needs. Take care!
"Excellent in every way" Mike, Craig, Bob and the rest of the people at West Co. BMW were excellent in every way. They worked with me and met my needs on price, model and amenities. The whole process was extremely smooth and straightforward too. Excellent place to buy a car and that’s something that is becoming harder to say these days. Thanks so much West Co. BMW for the car and the service.
Business response:
We love to hear this! Thank you so much for the great review. We are here for any future needs!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.