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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Excellent customer service. No heavy-handed tactics. Rami..." Excellent customer service. No heavy-handed tactics. Rami answered my many questions. Made buying a car not only pain-free, but pleasant as well. I highly recommend. Ask for Rami.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Very nice very professional nice atmosphere not a lot of..." Very nice very professional nice atmosphere not a lot of stress Dawn was very friendly and upbeat. The finance manager was very efficient and professional
Business response:
Congratulations on your new purchase. Thank you for choosing BMW of West xx.Louis, your feedback and rating mean a lot to us. We're glad to hear that Dawn we're able to help, and we hope to see you again!
"ONCE again-- BMW of West STL provided outstanding..." ONCE again-- BMW of West STL provided outstanding customer service. Jeff always goes above and beyond my expectations. Top notch organization from top to bottom.
Business response:
Thanks for sharing your thoughts about your experience with BMW of West xx.Louis. We appreciate your business and hope to see you again soon!
"I was very pleased with the work performed. Also, very..." I was very pleased with the work performed. Also, very performed with the people in the service department and dealership overall, especially my service advisor, Jeff Daniels.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!
"I just purchased my 4th BMW, (1st from BMW of West St..." I just purchased my 4th BMW, (1st from BMW of West St Louis) and my experience was amazing. Brandon goes above and beyond for customer service! After I made the drive from Illinois to test drive a vehicle that had unfortunately been purchased that day, Brandon was able to find me another X5 that suited my desires far better than the one I had made the drive to see. From start to finish, with Brandon, and Bob in the Finance Department, this purchase was seamless, and ... read more
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Great service. They were able to turn the car repair..." Great service. They were able to turn the car repair quickly and provided me with a matching loaner while I was waiting. Jeff was my service advisor and he resolved all my vehicle issues.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
"I have never had a bad experience here. From when Dave..." I have never had a bad experience here. From when Dave sold me the car, to my continued maintenance... Most recently working with Mindy and Jeff from the service department! Friendly, knowledgeable, and efficient! They always give me a great car wash as well :)
Business response:
Thanks for sharing your thoughts about your experience with BMW of West xx.Louis. We appreciate your business and hope to see you again soon!
"Confident service specialists and can do attitude! On..." Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!
"Exceptional! David is knowledgeable, very customer..." Exceptional! David is knowledgeable, very customer oriented, and made our purchase remarkably easy and convenient. The rest of the team was fantastic as well! They were informative, eager to help, and completed a very pleasant experience!
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.