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BMW - Naperville, IL

4.9
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About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.93,753 reviews
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Dovie's profile image
6 months ago

This is by far my favorite dealership. Everyone is really nice and polite. The place is bright and clean, and I love their little complementary coffee/snack area while you wait. Service is always fast, and they always call or text for follow-up. A big shout out to David Reynoso (client advisor) for even coming in to work to help us out on his day's off. His quick responses to my emails really help us out and not waste time in purchasing a car. 

Kerry Given's profile image
Kerry Given 
a month ago

I have always received excellent service at Bill Jacobs Motorsport. The headlight fogged on my X5 about 30 days after my warranty expired. Thanks to Jacob M. and Joe O., BMW covered the replacement. My technician, Adam P., is the best! This is the fourth BMW I have bought from Bill Jacobs and I know where I am going to buy the next one. 

Ron Shaw's profile image
Ron Shaw 
2 years ago

Super nice people. Very helpful and very good communication. We had a full motor replacement and our mini Cooper was detailed and ready to go as promised. They helped us get a free motor even though it was out of warranty. If it wasn't for Mitch we would not have or car running at all. Thanks again we appreciate you guys. 5 stars 🌟 all the way. 

Vikas J's profile image
Vikas J 
2 years ago

Overall great experience dealing with the sales and service representatives. High points for Brian Coston (in sales) and Dean Klementzos (in service) for their genuineness and clean way of dealing. 

Jose Chavez's profile image
Jose Chavez 
2 weeks ago

The overall experience was unsatisfactory due to a lack of organization at various levels of the company, including management and sales. I would not recommend this company to others. 

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Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open on Saturday at 9:00 a.m. 

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