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BMW

4.9

About this business

Location details

4600 Crackersport Rd, Allentown, PA, 18104, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.93,328 reviews
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Failure w/ Tires's profile image
Failure w/ Tires 
4 years ago

"Luis was kind and efficient. There were complications w/..." Luis was kind and efficient. There were complications w/ my cars servicing caused by the dealer but he did the best that could be done w/ difficult circumstances. I appreciate his calm, patience and getting the job done. Thank you My experience w/ the Daniel’s BMW was not good. My experience w/ Luis, the service manager was excellent! Service great Sales terrible 

Business response:

Thank you for the review! We're happy Luis provided such excellent care and turned your experience around! We hope to see you at your next service visit! - Daniels BMW 

Donna's profile image
Donna 
4 years ago

"Once again my service representative Ethan Harbison was..." Once again my service representative Ethan Harbison was amazingly helpful and reassuring as he carefully explained the details of the service being done on my car. He gave me his undivided attention and answered every question knowledgeably in a manner that made it all understandable. This is very, very important. Lucas explained carefully & thoughtfully about the work he was going to do which is also greatly appreciated. These two employees are terrific representa... read more

Business response:

Thanks for the great review, Donna! It means so much to hear we've made such a positive impression during your service visit! We'll share this with Ethan, Lucas, and Kelly so they can know how appreciated they are by our valued customers! We look forward to seeing you again soon! - Daniels BMW 

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amaggitti 
4 years ago

"Excellent ServiceJohn's patience and assistance were..." Excellent Service John's patience and assistance were very much appreciated. He was both helpful and cooperative. I expect this will not be my last BMW. 

Business response:

We appreciate your business and your review! Thanks from the Daniels BMW Team! 

dianenelson60's profile image
dianenelson60 
4 years ago

"The people at the dealership were very friendly and..." The people at the dealership were very friendly and welcoming despite COVID restrictions. My purchase was BMW430i Convertible. This is my first convertible and first BMW. 

Business response:

Diane, Thank you for taking the time to leave us your wonderful feedback and five-star rating! We're so happy you felt at ease buying your convertible with us and we think you'll love the 430i! Don't hesitate to reach out to us if you have any questions! See you next time! - Daniels BMW 

RH's profile image
RH 
4 years ago

"Lisa did a fantastic job. She listened to what I had to..." Lisa did a fantastic job. She listened to what I had to say and did everything necessary to help me out. Thank you kindly Lisa! 

Business response:

We're so happy Lisa could help make this a five-star experience! Thank you for the awesome review! We'll see you at your next appointment! – Daniels BMW 

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perellajm 
4 years ago

"The experience I had with Brad at Daniels was definitely..." The experience I had with Brad at Daniels was definitely positive.. He was extremely helpful and cooperative. He helped walk me through the process easily. Also, the gentlemen who handled my warranties was professional and knowledgeable. 

Business response:

We appreciate the great feedback about Brad and our team! Thanks for your business, from all of us here at Daniels BMW and we'll see you next time! 

CS's profile image
CS 
4 years ago

"After purchasing our first preowned BMW elsewhere, I..." After purchasing our first preowned BMW elsewhere, I brought it here for first service in over 11 months. Waiting room was roomy and clean. Lisa (Service) was efficient and polite. My BMW X1 needed inspection, emissions, brakes today. I waited 3.5 hours. 

Business response:

This review is so great to see! We're happy to hear Lisa gave you excellent care! Thank you! – Daniels BMW 

msuebevan's profile image
msuebevan 
4 years ago

"Great dealership! The staff is very helpful and goes..." Great dealership! The staff is very helpful and goes above and beyond to make your overall experience memorable. I would definitely recommend this dealership to others. 

Business response:

We are honored to receive your support. Thank you so much! - Daniels BMW Team 

WB's profile image
WB 
4 years ago

"A special thank you to the personnel that made our sales..." A special thank you to the personnel that made our sales process very satisfying. . A very special thank you to Jane Billing for a relaxed sales process. She was informative and also anticipated our questions and needs. Thanks so much! Jean and Wayne Wermuth 

Business response:

Thank you for the lovely review, Jean and Wayne! We're so happy Jane and our team could help make this experience so memorable! - Daniels BMW 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,328 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.