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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Our experience working with Quincy Niles was first rate...." Our experience working with Quincy Niles was first rate. He made the whole process go smoothly. He listened to what we wanted and needed. Good dude.
"They are very professional. I loved the complimentary..." They are very professional. I loved the complimentary cash wash too. They were very honest about the cost too. I loved the ride to work too.
"Overall, good experience working with this dealership...." Overall, good experience working with this dealership. Safe environment with COVID-19 currently in its first wave. Only issue I had was it took over 4hrs total. Most experiences I have had purchasing a car it’s under half of that time. Would recommend this dealership overall though!
Business response:
Thank you for purchasing your new vehicle at Park Place. We are taking covid-19 very serious to keep everyone safe while at our dealership. We apologize that the process wasn't a little quicker for you! We will take this feedback and use it to help us do better in the future.
"Very plesant experiece when purchasing my vehicle. Super..." Very plesant experiece when purchasing my vehicle. Super friendly and willing to work with you. Lots of laughs while dealing on my vehicle. Much needed during times like these!!
Business response:
Thank you Lyndzee for such kind words! Purchasing a vehicle is such a exciting time and should be treated as such! Please reach out to Geoff or any of us at Luther Park Place if you need anything else!
"Great service, very curious. Explained everything..." Great service, very curious. Explained everything performed and found and further recommendations. Took care of service in a timely and efficient manner. Very helpful in supplying loaner vehicle.
Business response:
Thank you for leaving such a wonderful review on Josh. We are happy to hear that he was able to go above and beyond when it came to recommendations. A loaner vehicle is always a plus when your vehicle is being serviced! Please reach out to him if you need anything else.
"My water pump went out when I was on the freeway close to..." My water pump went out when I was on the freeway close to Rochester. I called Park Place and Chris in the service department went out of his way to help. They had a full service schedule, but he was willing to bend a bit to help me out. Great communication. Nice facilities. I had a great experience all-around. I would not hesitate doing business with them again.
Business response:
We are pleased to hear that we could get you in promptly to give you assistance with your car. We are pleased to hear that Chris gave you outstanding customer service! Please reach out to us and let us know if you need anything else, we would be more than willing to help you!
"purchase SUV" Vinny Albarran was great to work with - enthusiastic about the product and very knowledgeable - he was able to answer all of our questions and very patient as we tried 3 different vehicles to get the right one!
Business response:
Thank you very much for purchasing your new vehicle at Luther Park Place. We are pleased to hear that Vinny was able to find you the perfect vehicle to fit your needs and wants. Please reach out to us if you need any more assistance!
"Josh and everyone there did a great job. It was easy and..." Josh and everyone there did a great job. It was easy and very well done. Wish I lived in Minnesota and could regularly have my service done with you all!
Business response:
Carol, thank you for having your vehicle serviced at Luther Park Place. If your in the area in the future and need service again we would be more than willing to help! We are pleased to hear that you were able to use our wonderful Shuttle while you were having service done.
"50,000 mile check up" We were scheduled for a 50,000 mile check up and we waited in the lobby and it didn't take more than what they told us it would take for our car to be done.
Business response:
Sammy, thank you for having your 50,000 mile service done at Luther Park Place. Enjoy your vehicle and let us know if we can do anything else to keep your vehicle in tip top shape.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.