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BMW - San Rafael, CA

4.6
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About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1599 Francisco Blvd E, San Rafael, CA, 94901, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 5:00 p.m.
Review Performance in the last  
6 months
4.61,287 reviews
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Max K's profile image
4 months ago

Absolutely phenomenal experience! Thank you Luis C. For making this BY FAR the greatest purchasing experience I've ever had buying a vehicle. I happen to have lived in Germany, and dare to say that I've been 'spoiled' first hand by enjoying the experience of purchasing a vehicle like this from the very people that make them. In Germany we take great pride in our products and services delivered. I had had less-than pleasant experiences here in the US in similar dealerships. Luis and his team were nothing but a pleasure to dea... read more

Stephen Damouny's profile image
Stephen Damouny 
a week ago

This review is specifically for Luis Chinchilla. From the moment I walked onto the lot, Luis was friendly, approachable, and zero pressure. He took the time to understand what I was looking for in a car and patiently answered all my questions. His knowledge about BMWs was unparalleled. What truly impressed me was Luis's genuine desire to get me into the right car for my needs and budget. He wasn't pushy about upselling me on anything, and he made sure I felt comfortable throughout the entire process. In the end, I found ... read more

Venkata P's profile image
Venkata P 
3 months ago

Having purchased my first BMW from Luis C. (on 1/25/24) is beyond a great experience. Luis is prompt, kind, knowledgeable and very professional. He takes customer service to a new level. Because of Luis BMW has earned my respect and business. Thank you again for a stellar purchasing experience. I would not hesitate to recommend family and friends to him or the dealership. 

Erfan Karimian's profile image
Erfan Karimian 
4 months ago

I visited this center for a BMW i4 test drive, but my experience was marred by a tall, blue-shirted man's rude behavior. He condescendingly told me I am a child and I didn't have insurance, pushing me towards the exit!!!! However, I'm a 34-year-old licensed driver from California. Fortunately, an older employee noticed the mistreatment and apologetically offered me a test drive. Despite having purchased a BMW iX from this center in January 2023, I'm disappointed in their customer service and would caution others against buyi... read more

Michael Bruck's profile image
Michael Bruck 
a week ago

Purchasing my latest BMW through BMW of San Rafael was an excellent experience. My sales rep (Luis) was very knowledgeable and quickly replied to all my questions. He was also very professional, respectful, and a pleasure to work with. I look forward to being a long-term customer of this dealership. 

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Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,287 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.  

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