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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"A Great way to buy or lease a car at Rallye BMW" I walked into the dealership without an appointment and was immediately greeted & offered a bottle of water, and set up with Mika Rose as my salesperson. She took me to her desk and we started discussing what exactly I was looking for. I informed her I was interested in a 4or5 series and I was looking to lease one of the vehicles with no money down. I was currently in the process of getting out of my lease with MB and if the swap a lease deal fell through I couldn't take on a... read more
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Mika and Hasan provided you with such excellent assistance. We hope to see you again!
"Good Experience " Overall good experience with purchasing process. I did a trade in and one critique I might suggest is to remind the customer to bring specific documents (ie; Title) as I forgot mine and had to drive an hour back home to get it. Other than that everyone was pleasant and professional
Business response:
Thank you for taking the time to provide us with your feedback. We are sorry to hear about the additional driving time, but we are happy to hear that your overall experience with our team was positive!
"Great service" They are easy to make appointments with when you need work done. Service center is professional, friendly, and they get you in and out very quickly. They’re customer service is excellent.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Overall decent experience this time around " The servicing was good as always. The issue i have is the servicing fee. Prior to purchase a customer should be notified when the servicing ends after a certain mileage is reached. As well as servicing should be extended if you pay for extra mileage.
Business response:
Thank you for sharing your feedback with us. We are sorry to hear that you were not fully satisfied with the servicing fee. Please give me a call to discuss this in further detail. Thank you, Christopher Blanco 516-833-4862
"Thank you Aldema!" Aldema and Husan were amazing! Hassle free, easy to work with and professional. Aldema especially was patient and delivered an amazing experience. I’ll be working with these guys for years to come.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Aldema and Husan provided you with such excellent assistance. We hope to see you again!
"I've always been satisfied with the service at Rallye BMW" WHether it's a scheduled appointment or an emergency (usually a dashboard light going on,) I"m pleased with everyone I meet - the fellows taking my car (and photos), the service advisor and the one giving me back my keys. If they say 2 hours it's usually a bit under that.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"The best experience at Rallye BMW" I've been to other BMW Service facilities and they are no match to Rallye BMW. Frank is the most honest and very professional Service Advisor there. I've gotten assigned to others, wasn't as satisfying; the genuineness care for a customer that Frank showed was beyond satisfying. I like the staff at the service drop off and pick up. They were all very polite. They never made me wait longer than 3 mins. If it takes longer they made sure to inform me.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Frank provided you with such excellent assistance. We hope to see you again!
"Outstanding attention and caring" Adam is amazing and the reason I do business at Rallye. He knows what is important to me and does everything to explain what is going on every step of the way. The entire service team is very professional and also my car was cleaned so well when I picked it up, it looked like new.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Adam provided you with such excellent assistance. We hope to see you again!
"Highly recommend! " Always a great experience at Rallye! Gabriel Hale is great to work with! I could not be happier with my experience getting my new car! I highly recommend working with Gabriel.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that Gabriel provided you with such excellent assistance. We hope to see you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.