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BMW

4.8

About this business

Location details

1 Brush Hollow Rd, Westbury, NY, 11590, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.89,974 reviews
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JOHN, Glen Head's profile image
JOHN, Glen Head 
7 years ago

"Very Pleased!!!" Customer service as it is supposed to be! Work to be done explained and customer approval obtained at the outset. Work done promptly and effectively. Updates provided as requested. Adam Romano is a pleasure to work with. 

Business response:

Thank you for sharing your review with us! We are happy to hear that Adam provided you with such excellent assistance and we hope to see you again! 

SW129's profile image
SW129 
7 years ago

"The best laid plans " I went out to my car to start my errands for the day and it wouldn’t start. Would make a sound. Tried the other key - nothing. Called Rallye and was told to come right in. Called AAA for a tow and was on my way. Chris Blanco, who isn’t my usual service manager, got things rolling quickly. Shortly thereafter I was in a loaner car and able to get most of my errands taken care of. I got my car back the same day so I was very happy about that. The day didn’t start out like expected, but it worked out prett... read more

Business response:

Thank you for taking the time to share your experience with us! It is a pleasure to know that Chris went above and beyond to provide you with such excellent assistance. We are happy to hear that you were able to get your car back on the same day and hope to see you again! 

SCOTTB6316's profile image
SCOTTB6316 
7 years ago

"Tire Repair Service" Very helpful, quick turnaround. I would highly recommend Adam and Rallye service. Had a problem with tire. Adam had the car picked up and returned same day. 

Business response:

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Adam went above and beyond to provide you with such excellent assistance and we hope to see you again! 

dominiquesneed's profile image
dominiquesneed 
7 years ago

"Love Rallye" I love rallye dealership and service center. They continue to keep me inform. I never go back with unexpected fees. I would like to thank carol for going the extra mile. She sent me photos to my personal phone from her personal phone 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Carol went above and beyond to provide you with such excellent assistance and we hope to see you again! 

Whitestoneny's profile image
Whitestoneny 
7 years ago

"TIMELY SERVICE REPAIRS. LOANER CAR A BIG PLUS. " Service/Maintenance department is well run and vehicles are returned in a timely manner. Although costs are somewhat high, you can feel confident that repairs are done right with authentic BMW parts. Offering loaner cars are a big plus. 

Business response:

Thank you for taking the time to share your review with us! We are happy to hear that our team provided you with such excellent assistance. We are sorry to hear that we were not able to provide you with a five-star experience, please give us a call at (516) 226-7947 to discuss your experience in further detail. 

ACETWOWIN's profile image
ACETWOWIN 
7 years ago

"The absolute best experience possible " It was a pleasure to bring my BMW to your service center. The professionalism and caring makeup of all the BMW representatives that I came in contact with was of the highest caliber Thank you 

Business response:

Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you with such excellent assistance and we hope to see you again in the future! 

Dr. D's profile image
Dr. D 
7 years ago

"Top shelf experience! " From the moment they picked up the phone at Rallye it was a top notch experience. Joel Sobin went out of his way to make me feel like a valued guest. He took the time to explain and answer my questions and genuinely make sure I loved my new 5 series. I'f you are considering a BMW start here. You won't be sorry. 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Joel went above and beyond to provide you with such excellent assistance. We are happy to hear that you are loving your BMW 5 Series. We hope to see you again! 

Stinger667's profile image
Stinger667 
7 years ago

"Love this center" Always a pleasure to be here and be treated the way I get taken care of. Everyone in here is amazing and make the experience so smooth starting from the second I pull up 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that our team always provides you with such excellent assistance and we look forward to seeing you again in the future! 

NORMAN50's profile image
NORMAN50 
7 years ago

"Excellent" Bret made sure that my 530 BMW service appointment was handled in a friendly and professional manner. The rest of the staff at Rallye were very professional 

Business response:

Thank you for sharing your review with us! It is a pleasure to know that Bret as well as our whole team went above and beyond to provide you with such excellent assistance! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 9,974 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.