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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"My sales executive Nick Soldo came through again, finding..." My sales executive Nick Soldo came through again, finding me an X-3 when there was none to be had and even got me a rebate. I've leased or bought 12 or so cars from Nick over the years and it's always a first rate experience
Business response:
It has been a pleasure serving you, Eric. Quality customer service is always our number one priority, and we're happy to hear that Nick always meets your expectations. Thank you again for choosing Rallye BMW, we look forward to having you as one of our valued customers for many more years to come!
"I went to Freeport bmw for wheel alignment , ,they tried..." I went to Freeport bmw for wheel alignment , ,they tried 3 times but car was still dragging to the left they didn’t understand why so they re calibrated steering but no difference rallye corrected it first time no problem in I was in and out ,thanks!!!!!
Business response:
Thank you, John, for choosing Rallye BMW, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
"service was fine - but was promised 90 minutes and my son..." service was fine - but was promised 90 minutes and my son sat there for three and a half hours...was very upset and when asked to continue another time, they said we already started so we cant stop
Business response:
Thank you for choosing Rallye BMW--your feedback and rating mean a lot to us. We apologize for the incorrect time estimate and appreciate you bringing it to our attention for the future. We're glad to hear the service was fine, and we hope to see you again!
"'Shady', 'untrustworthy', 'liars', 'manipulative',..." 'Shady', 'untrustworthy', 'liars', 'manipulative', [insert your own adjective here]... Not Robert's team. Pros: - Quick responses to questions - Test drive first, fall in love with car then numbers after - Up front and walked through every cost there is in the deal with me - Robert and Shohel have some ridiculous arithmetic gymnastics to make pricing work Cons: The car cured my depression and the wife enjoys talking to me again.
"They want to charge me $7000 for the car I turned in. My..." They want to charge me $7000 for the car I turned in. My car was not damaged at all. And I had very low mileage. And my husband and I just leased 2 expensive BMW's. I'm not happy.
"I felt that the car was not checked thoroughly before it..." I felt that the car was not checked thoroughly before it was delivered to me. For example I had to bring it back the Monday after I picked it up the Saturday before due to a noise coming from the back, had to returned it again the following month because the car was leaking inside on the driver's side every time it rained and I am still dealing with the right side mirror who won't go down when backing up to park and the car is not even 3 months since I picked it u... read more
"I brought the vehical in for an inspection.When I got..." I brought the vehical in for an inspection.When I got there Carol approached me and had me fill out a COVID questionnaire that made me feel secure that all people getting service were being screened..In addition to the inspection I explained my vehicle was experiencing a pulsating in the brakes which she addressed and called me to tell me they were cutting the Titans snd changing the brake pads..
Business response:
Thank you for recommending us so highly! It is our pleasure to provide you an excellent experience and hope to see you again in the future.
"Device is really good. Dennis is great. I’m not happy..." Device is really good. Dennis is great. I’m not happy with the product is unreliable, less than 50k , oil leak from the pan, oil leak through valve stems, coolant hose leak that cost 1700.00. Door handle doesn’t work, Alarm and chirp stopped working, check engine light 600.00. I can go on and on. Very poor quality vehicle, I think I need to go back to an Infiniti
"Brought car in due to an electrical recall . Picked it..." Brought car in due to an electrical recall . Picked it up and a day later noticed a very loud noise emanating not from the replaced part, but from the area that part powered. Was told the repairs would be ~$250. Rallye claimed they didn't touch that noisy end-component and I have no reason not to believe that and that the noise was coming from some leaves that became settled within that part of the car. But I suggested (from some google research), that what likely c... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.