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BMW - Tucson, AZ
- Automotive
- Tucson, AZ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I took my car to the bmw service center for a simple oil change. I have a wrap on my vehicle (basically a vinyl sheet that changes the color of the car and protects the paint). Upon arrival I was greeted by the service manager (head of the department) who would be handling the car check in etc. The service center manager mentioned to me he liked the color of my car and asked if it was wrapped, to which I then proceeded to say yes. After going over the details of when the car would be ready and before my i signed, the manager... read more
Tyson helped me out and was very nice, professional, personable, and knowledgeable. Every issue with my vehicle which I needed to get handled was resolved satisfactorily, and after some further diagnostics done upon my request, estimates were given to me in order to have some other minor issues handled in the future. The facilities were all very nice and clean as well which is always refreshing when you decide to wait on location for the duration of your vehicle's work. Speaking of refreshing, they also have complimentary co... read more
Our service advisor, Katelyn, was very attentive in addressing our concerns with our BMW. From the moment I arrived to drop off our vehicle she was very friendly, respectful and ready to assist with relaying issues to their service techs. Additionally, she had a loaner vehicle ready and waiting to ensure I was ready to return back to work without further delays. Her daily progress updates were greatly appreciated and the teams ability to resolve the apparent issues with our BMW.
Had another great experience at BMW of Tucson. With Tyson's expertise my vehicle is safely back on the road with no issues. He mention Chris the mechanic had incountered some hidden problem that needed tending to. Tyson was great at delivering the details and explaining the seriousness of the work that needed to be done and the upfront cost to do it. Tyson was understanding of my finances and helped me to come to a decision that best suited me, he was not pushy. Over all I'm happy with the service dept returning my car back ... read more
My service advisor is Jessica Towe. I dealt with her. Very pleasant to deal with. Very knowledgable. They were able to get me in right away and they had the cars ready when they said they will. Ryan Lange the service manager was on site when I picked up the car and was the one that made sure that I am happy with the service and made sure that everything went as expected. I definitely recommend this dealer and will be back!!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 11:00 a.m.
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