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BMW

4.5

About this business

Location details

509 Bay Rd, Milford, DE, 19963, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,236 reviews
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Richard DeCore's profile image
Richard DeCore 
7 years ago

I was just in for the airbag module recall... always good service, thank you all! 

Business response:

Hi Richard! Thanks so much for your positive review of our dealership! We're happy that we were able to get your recall taken care of and we hope you'll reach out to us in the future if you need anything!! 

Delicia Wynn's profile image
Delicia Wynn 
7 years ago

Dillon is awesome. After driving four and half hours, we knew just what we came for and he made it happen FAST. The best car buying experience I have ever had. We certainly plan to do business again with I.G. Burtin BMW 

Delicia Wynn's profile image
Delicia Wynn 
7 years ago

Dylan is awesome. After driving four and half hours, we knew just what we came for and he made it happen FAST. The best car buying experience I have ever had. We certainly plan to do business again with I.G. Burtin BMW 

Business response:

Hi Delicia! Thanks so much for your positive review of Dylan and our dealership! We appreciate you taking the journey to come visit with us and we look forward to seeing you again in the future!! ❤️ 

Janet K. Redman's profile image
Janet K. Redman 
7 years ago

While I was not looking forward to the whole car-buying experience, Dennis Sinclair and Jay Fausnaught made it as pleasant as possible. I love the customer service focus of BMW, and am looking forward to having them pick up and drop off my car when it needs servicing- a huge benefit since I work full time and free time is tight. I did not feel pressured to buy any of the "add-on's", and drove away believing that the deal I received was fair. Thank you, Dennis and Jay! 

Business response:

Hi Janet! Thanks so much for your positive review of Jay, Dennis, and our dealership! We're thrilled to welcome you into our dealer family and we hope you'll reach out to us anytime if you need anything!! ❤️ 

Tony Spinelli's profile image
Tony Spinelli 
7 years ago

I've been dealing with I.G Burton for the last 5 years and just yesterday purchased a 2018 X1. Bryan, Jay and Rick were fantastic with there customer service, courtesy and professionalism. I wasn't expecting to drive away with my new vehicle the same day, but all the paperwork, detailing and the insurance was taken care of pretty fast. Although it was a pretty long day, when my phone died Lisa even provided me with a charger..LOL. The explanation of my new vehicle features were easy to understand from Bryan. 

Business response:

Hi Tony! Thanks so much for your positive review of our dealership and thanks for being a return customer of our dealer family! We're thrilled that Bryan, Jay, Rick, and Lisa took great care of you and we hope you enjoy your new X1!! 

Mira Yang's profile image
Mira Yang 
8 years ago

The client adviser, Bob Gallagher was very helpful, and he knew the vehicle very well, and knew exactly what I was looking for. The service was awesome. 

Business response:

Hi Mira! Thanks so much for your positive review of Bob and our dealership! We're happy that we were able to earn your business and we look forward to seeing you again in the future!! 👍 

Kevin Beauchamp's profile image
Kevin Beauchamp 
8 years ago

Absolute perfect. Angie met me at the door when we arrived. The service was top notch. My choice for our dealership now even though it's an hour away. Worth the drive for sure. 

Business response:

Hi Kevin! Thanks so much for your positive review of Angie and our dealership! We're honored that you would choose our dealership regardless of location and we'll always be here for any of your vehicle's service needs!! 👍 

Steve Baird's profile image
Steve Baird 
8 years ago

Kurt retzlaff , Nate Robinson and Rick Marine were very easy to deal with . I like that they gave options . Thank you all for the great customer service 

Business response:

Hi Steve! Thanks so much for your positive review of our sales staff and our dealership! If you ever need anything, Kurt, Nate, and Rick are always here to help!! 

Maggie Scarborough's profile image
Maggie Scarborough 
8 years ago

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,236 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.