BMW

Alindhe 

on DealerRater

9 years ago

Great deal, great sales/leading team. I appreciated that they made this process at quick and convenient as possible. They were professional, kind and personable. 

Jeep Liberty 

on DealerRater

9 years ago

I saw the car I wanted on the internet, called and talked to Erdal Kenar. He told me it was still available and had it ready to test drive when I arrived. He handled everything very efficiently and was very understanding of all of my questions. 

Lino Belli 

on DealerRater

9 years ago

Mistakes happen in any business, but when staff exhibits personal responsibility to resolve issues for things out of their control, no blaming or excuses, just making things right, that's how you build relationships. 

jg13 

on DealerRater

9 years ago

Mike did his best to get me in and out as quickly as possible. When the internet went down causing delay with processing the service request and loaner car , he bent over backwards and hand wrote the entire order to get me back on the road as soon as possible, That is service! 

Rollin4eyes 

on DealerRater

9 years ago

John and staff recently helped me with the purchase of my pre-owned Subaru. The team went to work for me and I left with an incredible car at a great price. The focus on making sure I was satisfied with the deal was the team's primary concern and I drove off feeling well taken care of. 

Scrmneagle 

on DealerRater

9 years ago

Service staff were pleasant got us in and out with loaner shortly after arrival. Car was ready when committed. Close out of service order and back on the road in about 10 minutes. Hassle free. 

cencoastx5 

on DealerRater

9 years ago

I suffered a punctured rear tire on my X5 and needed an urgent fix or replacement. Joe Campo, my service advisor, was looked at the tire and recommended that it be replaced. They did not have one in stock, but Joe was able to replacement tire that day and got it put on in a few hours. This saved me a return visit. I have had only excellent treatment by the serviced department and their advisors. 

Grace M 

on DealerRater

9 years ago

I have 10 year old 3 Series purchased from Monterey BMW that I keep it in top condition. When an unexpected red service light went on, I immediately called in and spoke to Christopher Almeida. He squeezed me in that morning, fixed the problem, and had me out the door before noon, This is typical of the kind of responsiveness I receive from Christopher and Monterey BMW, even when the repairs are not as minor,Christopher is always highly responsive, knows the car well, and is a pleasure to work with. 

Dee 

on DealerRater

9 years ago

I was pleased with my service on my 5 series transmission & brakes. Chris was very pleasant and helpful with my needs for my car. He kept both my husband & myself informed of what was needed.