abuchold on Edmunds
13 years ago
11/15/2007, 09:21 AM
Professional and courteous service. Terrific buying experience
Choosing a vehicle that had a refined driving experience (read: fun) ranked high on our list of priorities, second only to safety. We did our research, found a make/model we liked, and were mentally prepared to spend countless hours shopping Colorado BMW dealerships. We were very pleased to find that all of our needs were met with the first dealership visit. From the dealer staff to the meticulous showroom presentation, every part of our experience at Gebhardt BMW was worthy of the storied history of the car maker.
Beginning with exploration into the product offerings and option packages, our sales advisor, David, demonstrated knowledge at the level of an enthusiast. Gebhardt BMWs location was ideal for a thorough test drive. Heading east from the dealership along winding roads allowed us to get a true feel for the car. When we entered into the sales and finance process, David and Hollie were a pleasure to work with: Light and easy, equal to the goals of the customer and dealership alike, and always respectful. The service didnt stop at the point of sale: David gave us a helpful overview of the vehicle before we left the lot, and has continued to follow up with us. It leaves the comforting impression that we didnt just buy a car, we entered into an equally amicable relationship.
Many of us enter into car shopping with a healthy dose of skepticism and some degree of adversarial mistrust. My recent experience has given me a fresh perspective. I will enjoy my time behind the wheel everyday with peace of mind that we were treated with fairness and respect. We absolutely love our new car, and we enjoyed the entire process with consummate professionals who helped make it a pleasurable experience.