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BMW
- Automotive
- Lakeland, FL
About this business
Location details
4285 Lakeland Park Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I arrived at appointed time, was told the car will be..." I arrived at appointed time, was told the car will be done in about two hours. Two hours later I got a text with a video Explaining exactly what was done to the car. Entire experience was very professional.
Business response:
Thank you for taking the time to review us! We are thrilled to hear that the team delivered such a timely and professional service experience. Drive safely, and we hope to see you back at Fields BMW Lakeland!
"Service was prompt and efficient, and work was of top..." Service was prompt and efficient, and work was of top quality. My car was washed before it was returned to me as well. The waiting room was comfortable and well appointed. A big plus - the popcorn machine is back!! Nice.
Business response:
Thanks for this great review of Fields BMW Lakeland! We're pleased that our team delivered prompt and efficient service. See you again next time!
"Noor has help me with three cars in the past few years...." Noor has help me with three cars in the past few years. She is awesome
Business response:
Thank you for the great review! We appreciate your support and are thrilled to hear that you have had such successful purchase experiences working with Noor. Drive safely, and we hope to see you back at Fields BMW Lakeland!
"I received excellent service and information from Justino..." I received excellent service and information from Justino Zoppe. He made the whole buying process a breeze. Also, with the help of Lannette in the
Business response:
We're glad that the Fields BMW Lakeland team worked together to make the purchasing process a breeze! Safe travels in your new vehicle - and thanks for trusting us to help you find it!
"I’m currently living in the UK, I have contacted Matthew,..." I’m currently living in the UK, I have contacted Matthew, he was great assistant purchasing our X5, all over emails and calls, do you have the car ready for my wife to pick up, Great at communicating, I would definitely recommend and most definitely will come back again
Business response:
Walid, thank you for the great review! We appreciate your support and are thrilled to hear that Matthew went the extra mile to make your purchase go smoothly. Congrats to you and your wife on your new BMW X5, and we hope to work with you again at Fields BMW Lakeland!
"Whenever I take my vehicle to Fields BMW in Lakeland Fl,..." Whenever I take my vehicle to Fields BMW in Lakeland Fl, I am pleased with the work and how my car is washed clean
Business response:
We're so happy to hear we're consistently providing the top-notch service we strive for! Thank you for the great review and for being a loyal Fields BMW Lakeland customer - we hope to see you again!
"The service was professional and courteous. I had a..." The service was professional and courteous. I had a couple of unusual circumstances plus a requested inspection. Everyone worked together and provided what was needed
Business response:
Thank you so much! We are very glad that our team could provide accommodating service and help you drive home from Fields BMW Lakeland a satisfied customer. Enjoy your day!
"Have used there service department twice and have always..." Have used there service department twice and have always received professional courteous service. They have never tried to up sell services I didn’t want or need.
Business response:
It is great to hear the Fields BMW Lakeland team continues to deliver top-notch service to our valued guests. Thank you for taking the time to leave us with your great feedback, Dale. Have a great day!
"A great dealership under the direction of Gary Gordon...." A great dealership under the direction of Gary Gordon. Noor Audi handled our last two purchases, with everything done entirely on line. Our 2022 X3 was delivered to our home which is over 100 miles away from the dealership. Truly professional dealership that exemplifies and distinguishes the BMW name. They went over and above with patience and cooperation throughout the process.
Business response:
Your review fills us with pride. We strive to go above and beyond for our guests and will make sure Gary and the Fields BMW Lakeland team know their commitment to customer satisfaction was recognized. Enjoy your new 2022 BMW X3!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,464 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.