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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Very quick response from service adviser. My service..." Very quick response from service adviser. My service appointment was scheduled at next day after my initial call. BMW technician identified problem fast. I am happy with total time for diagnostic and repair.
"Service was good and on time. Nice waiting area. BUT was..." Service was good and on time. Nice waiting area. BUT was told I would get a car wash and that didn’t happen. !!! Very disappointed!!
"Maria is the best customer service person at this entire..." Maria is the best customer service person at this entire dealership !!! Maria is prompt , kind and I’m always happy to give her a great review because she earns it !!
"This is not the first time I’ve had a wonderful..." This is not the first time I’ve had a wonderful experience from the moment I dropped it off until I picked it up. Consistently great service!
"Carlos was very helpful when I brought my car in last..." Carlos was very helpful when I brought my car in last week to have it serviced. The service department was very thorough, and the fact that you sent a video tape of the mechanic while he was diagnosing the issues was awesome! The loaner car was fabulous, I ended up having to drive it for six days until my car servicing was completed. very pleased with the overall servicing.
"Courteous people, always on time, attention to detail...." Courteous people, always on time, attention to detail. Followed up on phone calls, and texts. Knowledgeable on new models, I am a BMW history buff and instructor for over twenty years, so I ask a lot of questions about much older models, some of your people new a couple of them but; i am not going to fault them for not knowing more.
"Very professional and courteous" The service department can make or break the relationship between the customer and the dealer. My service experience at BMW of Sarasota has always been the best, and my future purchases at this dealer will be a direct result of my experience with the service department.
"Everyone is very friendly and helpful. I felt that the..." Everyone is very friendly and helpful. I felt that the waiting room was setup properly for social distancing. The work was done in less time than the estimated time. I liked the video feature were the technician explains what was done.
"The usual and anticipated Excellent service" I’m so used to the Apple type experience Derek Thomas affords me, I’m spoiled. He is affable, efficient, honest..everything you want in an advisor.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.