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BMW

4.6

About this business

Location details

6800 Dallas Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,248 reviews
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Robert Sturm's profile image
Robert Sturm 
7 years ago

Love my 440I GRAN COUPE ! I bought my car in Plano but live in San Antonio however I drive my Car up to Plano for the great service I get from Carlos Villegas and classic BMW ! 

Business response:

Robert, Congratulations on your brand new 440l Gran Coupe! Thank you for your splendid review. We look forward to seeing you in the near future. 

Edward Wayne Johnson's profile image
Edward Wayne Johnson 
7 years ago

Bought my second BMW from Frank Kearns today! Great guy and great service! 

Business response:

Thank you for your superb five-star review. Frank will be pleased to hear your kind words. Come back and see us anytime. 

Brigitte Brazeal's profile image
Brigitte Brazeal 
7 years ago

Great experience and great customer service! If you need service, contact Carlos V. He was wonderful to work with! 

Bill Elliott's profile image
Bill Elliott 
7 years ago

Great service department. The main reason for this is Carlos Villegas. I have never met a better service rep and that is why I recommend that all my friends go to Classic BMW Plano for their automobile service needs. And when you go make sure you ask specifically for Carlos Villegas... you will not be disappointed. 

Business response:

Thank you for the wonderful compliments, Bill! It means a lot to hear you had such an excellent experience with Carlos. We appreciate the recommendation and look forward to your next visit. 

Pamela Crofoot's profile image
Pamela Crofoot 
7 years ago

Such a great service department. Carlos is the best. I trust him 100%! He won't let you down! 

Business response:

Thank you for the kind words, Pamela! We're happy to hear you enjoyed working with Carlos and we look forward to seeing you again in the future. 

Anthony Barron's profile image
Anthony Barron 
7 years ago

Great Service with Carlos Villegas. I definitely recommend! 

Business response:

Thank you for your great recommendation, Anthony. We appreciate your loyalty and business. 

Tucker Mayfield's profile image
Tucker Mayfield 
7 years ago

I don’t go anywhere else for any of my servicing needs. Carlos Villegas is my guy over there, and I am never disappointed. Hard to find a good shop in the metroplex, give them a shot you won’t be disappointed! 

Alisa Wittlin Jarrett's profile image
Alisa Wittlin Jarrett 
7 years ago

I am very particular as to whom I allow to service my vehicles. When I found out Carlos Villegas was in the service department, I was thrilled because he knows how to take care of his clients. They aren’t just another number or car, he goes above and beyond for his clients. 

Business response:

Thank you, Alisa, for taking the time to write a review. We are thrilled to hear Carlos went above and beyond to assist you in the Service Department. We appreciate your loyalty and business. Let us know if you need anything. 

Kathy Fondry Koestler's profile image
Kathy Fondry Koestler 
7 years ago

Chip Koestler was very courteous and professional when it came to servicing my vehicle. I would recommend Chip for any of your service needs. 

Business response:

Kathy, thank you for letting us know that Chip offered you a five-star service experience. Please let us know if we can assist you with any further needs! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,248 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.