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BMW
- Automotive
- Austin, TX
About this business
Location details
5501 S IH35 Frontage Road, Austin, TX, 78744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedBusiness response:
Cindy, thank you for your feedback and we are sorry to hear about your subpar experience with us. Customer service is our priority and want to make sure all of your customers are taken care of and make sure this doesn't happen again. If you could please reach out to our Service Manager at 512-438-7901 to further discuss these issues, that would be appreciated. Thank you and have great day.
RecommendedCustomer service and exceptional experience.
Business response:
Thank you so much Terri, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
RecommendedBusiness response:
Patricia, thank you for your kind words and this wonderful review! It's great to hear that our team was able to take care of you and your family! We appreciate your business and we hope to be of service to you again in the future, please let us know if there is anything else we can do for you.
RecommendedI pulled up had a screw in my tire they took care of me right away put me in a loaner because if not I would have not ben able to get to work everything just went so smoothly
Business response:
Thank you Johnny! We are so glad that we are were to assist with fast and friendly service. If there is anything else you need, please let us know! Have a great day.
RecommendedFriendly, helpful staff especially Eleana.
Business response:
Thank you Loren! We appreciate the great review and so glad Eleana was able to assist you. Please let us know if there is anything else you need.
RecommendedNice people, friendly, reasonable prices.
Business response:
Thank you John, we are so pleased you enjoyed your visit to BMW of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RecommendedExcellent service. Full marks.
Business response:
John Doyle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We do hope we can be of assistance in the future. Take care!
RecommendedThis dealership is amazing! Our salesman Paul was super attentive and kind. The dealership is super clean, and I felt extreme comfortable there. They were super sweet to my 7 year old son and provided him with snacks and goodies.
Business response:
Kathy, we're glad to hear you enjoyed your visit and we are glad that Paul was able to assist you and your family. Please let us know if there is anything else we can do for you in the future. Have a fantastic day!
RecommendedAlways the best service with Eleana! My passenger rear wheel bearing was loose on my 19 M2 comp and they had her fixed up again fast. Plus, the valet service returned my car to me at my house which was very helpful and convenient with my work schedule. Excellent customer relations every time; I bring my 2001 330Ci, 2019 X5 and 2019 M2 competition to them for service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,923 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.