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BMW of Cape Cod, A Premier Company

4.7
  • Car Dealers
  • Hyannis, MA

About this business

AutomotiveCar Dealers

Location details

500 Yarmouth Rd, Hyannis, MA, 02601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.72,415 reviews
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Rouxmary's profile image
Rouxmary 
4 years ago

I had a great experience at BMW of Cape Cod. They were so easy to work with. 

Business response:

Thank you for sharing your positive time and ease with our team at BMW of Cape Cod. We appreciate it. 

mcnamaradan's profile image
mcnamaradan 
4 years ago

Salesman was awesomeHe worked very hard to get me a car Salesman was awesome He worked very hard to get me a car that was at another dealership 

Business response:

Thank you for taking the time to share your awesome experience with our Sales Team at BMW of Cape Cod. Congratulations on your car and happy driving. 

dww's profile image
dww 
4 years ago

Great service and even better people. Long time customer because of it Very well run operation BMW making great cars. Really like the M850i gran coupe 

Business response:

Thank you for the positive feedback! We are delighted to know that you have had 5-star experiences with us at BMW of Cape Cod, and we hope that you will continue to choose us in the future! 

Xuanhanh.nguy3n's profile image
Xuanhanh.nguy3n 
4 years ago

Worst service and advisor that I’ve ever got. Bought my 750i in for new brakes, sunroof shade and coolant checked. I understand that parts are backordered, but advisor had no idea what she was talking about. Told me front brakes were changed and not rear, but in reality rear were changed and not front. What a mess. On top of that I got a quote for coolant lines to be replaced, I got a call and email quote within two days the advisor called me 10 minutes before they closed and said she gave me the wrong quote which would be 4... read more

Business response:

Hello, Thank you for bringing your concerns regarding the brakes on your BMW 750i to my attention. The satisfaction of our guests is always valued, and I would appreciate the opportunity to connect with you regarding your feedback to address anything further. Please reach out to me directly, and I hope to hear more soon. Best, Richard Harrington General Sales Manager BMW of Cape Cod 500 Yarmouth Road Hyannis, MA 02601 508-815-5500 x3101 rharrington@drivepremier.com 

Mkluvsbooks's profile image
Mkluvsbooks 
4 years ago

Everyone was friendly and welcoming. There was no pressure about the car. I felt like I was being told the truth about everything. The car was in terrific shape exactly as advertised. The transaction took a long time, but that was because the dealership took care of everything - registration, insurance, title, license plate. I drove out the same day with the car. I’m very happy. 

Business response:

Hi there, Thank you for your positive review. We are pleased you had a friendly, welcoming, professional and helpful sales experience with our team here at BMW of Cape Cod. We hope you enjoy your new purchase and we look forward to your next visit. 

B & L's profile image
B & L 
4 years ago

Outstanding BMW dealership .. We've owned 10 BMWs - the last 6 purchased new from Cape Cod BMW. Trust is a key element for any business transaction - you want to be able to trust that the other party will deliver the goods - and the folks at Cape Cod BMW DELIVER - be it Sales, Service, etc. We certainly recommend Cape Cod BMW for meeting all your BMW needs 

Business response:

Thank you for the wonderful review! We love knowing that you've been loyal customers of ours for a while and that we have earned your complete trust. We value you and love having you as a part of our BMW of Cape Cod family. 

N.roy71's profile image
N.roy71 
4 years ago

Worst experience dealing with what is supposed to be a BMW dealership. Just to get a response or paperwork after purchasing my BMW has been a complete nightmare. Emails and return calls are apparently not in their job description and this includes the actual sales manager, Richard. Never again will I be going to Cape Cod BMW. 

Business response:

Hi, Thank you for bringing this to my attention and sharing this feedback about your recent sales experience. BMW of Cape Cod always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below? Best, Richard Harrington General Sales Manager BMW of Cape Cod 500 Yarmouth Road Hyannis, MA 02601 508-815-5500 x3101 rharrington@drivepremier.com 

Suzynh3's profile image
Suzynh3 
4 years ago

Very quick and easy transaction. Love the car!! Everyone was nice and helpful. 

Business response:

Hi, We are very pleased to hear you had such a positive experience with us at BMW of Cape Cod! If you ever need more help, just give us a call. Happy motoring! 

jenniferlacasse's profile image
jenniferlacasse 
4 years ago

Customer service oriented experience! Went out of the way to help me pick a car that would meet my needs, within my price range. 

Business response:

Jennifer, Thank you for the positive review! We strive here at BMW of Cape Cod to ensure all of our guests leave happy; we are glad to hear you not only left happy but in your new vehicle! Please come back and see us at BMW of Cape Cod for any future automotive needs. 

Frequently asked questions about BMW of Cape Cod, A Premier Company

How is BMW of Cape Cod, A Premier Company rated?

BMW of Cape Cod, A Premier Company has a 4.7 star rating with 2,415 reviews. 

When is BMW of Cape Cod, A Premier Company open?

BMW of Cape Cod, A Premier Company is closed now. It will open tomorrow at 8:00 a.m.