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Bob Gillingham Ford

4.7

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Location details

8383 Brookpark Rd, Parma, OH, 44129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.72,577 reviews
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LoriAnne1's profile image
LoriAnne1 
10 years ago

Quick, friendly service! The staff at Gillingham Ford are professional and courteous starting when I made the phone call to schedule maintenance to the time I picked up my vehicle! Service was completed when promised! Very happy with Gillingham Ford!! 

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Pops 
10 years ago

Great Dealer Great dealer .. Great service dept. everyone is friendly and helpful ...Ken..Pete and Rich always are so helpful.. Mike in service is the best ... Go Ford... Go Gillingham!! 

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marysny 
10 years ago

Great service It was a quick and easy process when purchasing my Explorer. Ken took his time and explained everything to me while deciding on which vehicle to purchase. 

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caseykulas 
10 years ago

Best dealership in CLE Worked with Ken Miller looking for a Foucus ST. Found me a great demo at a great price. Went back and got wife new Escape. Will treat you like family - even after you buy. 

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Jimd 
10 years ago

Great sales and service Bought a car from Ken Miller and was a great experience . Brought my other Ford Explorer in for service also and was completely satisfied with both. Will defiantly buy my next cars from Bob Gillingham ford from Ken Miller !! 

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freddieS 
10 years ago

Outstanding Customer Service! Writing to let everyone know that I received great customer service again when I broutht not only my 2014 Ford Escape, but also my Mom's 2009 Ford Fusion for service this week. Mike took great care to explain in careful detail all of the work that needed to be done- Customer service like that is rare in today's world- thanks Mike! Keep up the GREAT Work! 

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Kelly Burgess 
10 years ago

No five star dealership ...10 stars !!! The reason I am writing this review is because this is by far the best dealership in town. My experience here was awesome. I am a young buyer age 25 and my dad and I came here about a week ago to look at cars because of the lack of success from being able to go to the auto show due to the large crowds. I was pleasantly surprised that as we walked into the building we were greated by a young gentleman not really sure of his name ;who was very energetic and went to go get a sales person ... read more

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747 
10 years ago

Amazing quality and service Joe Broz at Bob Gillingham Ford is by far the best sales associate that I have come in contact with at any dealer ship. Very kind, patience, and will listen to you. I purchased a 2005 Toyota Corolla from this dealer, very good quality. Thank you guys :) 

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Douger 
10 years ago

Service work for my 2013 Fusion Kurt (Service Rep) provided excellent customer service. He personally took care of my repair issue...applied applicable discounts...and personally followed up on a part that was ordered. He is truly an asset to Gillingham. 

Frequently asked questions about Bob Gillingham Ford

How is Bob Gillingham Ford rated?

Bob Gillingham Ford has a 4.7 star rating with 2,577 reviews. 

When is Bob Gillingham Ford open?

Bob Gillingham Ford is closed now. It will open on Monday at 9:00 a.m.