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Borba Property Group
- Property Management
- Long Beach, CA
About this business
Location details
3229 E Spring St, Long Beach, CA, 90806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service or Repair Issues I am writing to file a formal complaint regarding the ongoing issues I have experienced with my property management company, Borba. Despite multiple documented requests, the property management team has repeatedly failed to address critical concerns related to my unit and has not demonstrated the professionalism or integrity expected from a housing provider.Specifically, Borba has failed to issue proper notices for required maintenance, which resulted in my unit being left without power. Additionally... read more
Business response:
This correspondence serves as Borba Property Groups formal written response to the concerns raised. After a comprehensive review of all available records, communications, and physical inspections, the findings are as follows:Notices to EnterA full audit of Borba Property Groups files confirms that no additional written Notices to Enter exist beyond the two previously provided to you and the plumbing notice dated October 27th. With respect to the patchwork performed on August 13ththe maintenance activity referenced in your Xb... read more
Service or Repair Issues I am writing to express my extreme frustration with the ongoing issue of damaged hardwood floors in my rental unit. Despite numerous service requests and visits from technicians, the problem persists. The floors are severely damaged, with holes and tears that make it difficult to walk barefoot. This has resulted in injuries, including a cut to the bottom of my foot. I kindly request that this matter be addressed promptly and professionally.
Business response:
The work for water remediation and full remodel of all affected areas was completed. See attached invoices showing work completed.
Service or Repair Issues I signed a lease with this company sight unseen for ******************* in ********* **. I trusted they had integrity on their properties which was a mistake on my part. In the last 3 months I have battled roaches, mice, and poor repair work. So many issues I could write a book I can't list it all here. They clearly take the cheapest route with any repairs or maintenance. Most recently, 3/23/24, while raining it flooded my entire dining area because of their cheap "repairs". Also that same night, I w... read more
Service or Repair Issues I believe this company is committing fraud against me, I turned in my apartment and performed a walk through with the apartment manager (***********************************). showing her all was in excellent condition, nothing was damaged all was in perfect order. (I have pictures to show nothing was damaged when i turned in my apartment). Now I am being charged ****** for floor damages. I do not understand what floor damages they are claiming if I did a walk through with the Apartment manager and sh... read more
Service or Repair Issues Hi good morning I have send a complaint to Better Business Bureau last year 2023. This is awfully ridiculous about rentals going over in around the world in owners in management these days that are charging tenants for assess rent and late fees in refusal of Repairs BorbaProperty Has been the worst management of 60% of 30+ years of my rental I have never seen nothing like this.. Reason why I report this is because tenants have left the location Im in several ****s with my understanding information fr... read more
Service or Repair Issues I have been requesting for 3 month to have my ceiling fixed. Every time they have marked it as complete and it has yet to be done. They have made zero attempts to fix it, it is currently leaking while I type this. I cant even utilize my bedroom and majority of my items have been damaged from the leak not being fixed.
Billing Issues Hello, I rented from this apartment complex in 2020 I moved out in November 2021, I have not been in that apartment and we did an addendum from the lease because my sister and parents was going to stay with it, i was told by ******************************* that I was free from the lease and she did not need anything from us anymore and that my sister and mother would stay with the lease. Now a year later I got a call from a debt collector stating that we owe about **** dollars for back rent and floor clean due... read more
Product Issues The property management company has been very unprofessional and unhelpful about my apartment I live in at ************************************************************ I had submitted my 30 day notice on November 4 so my last day is December 4. It is November 29, and I had an appointment with the property supervisor, which they said is the only one that can come and inspect. I know by law I have a right to an inspection so that I can repair anything they need fixed before I move out. We scheduled an appointmen... read more
Customer Service Issues I applied to an unit with this company maybe a little over two weeks now. I was asked for standard documentation to verify my employment, rental history and finances. I provided bank statements and pay stubs along with additional W-2's and filed income tax forms. I provided the number to the office for the company I work for including the personal number of the owner which is on google and the website. But they kept saying they couldn't verify my employer even after my employer reached out to them on ... read more
Frequently asked questions about Borba Property Group
How is Borba Property Group rated?
Borba Property Group has a 3.9 star rating with 511 reviews.
When is Borba Property Group open?
Borba Property Group is open now. It will close at 5:00 p.m.