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At Boston Standard Plumbing & Heating we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity. We are your local experts for all things Plumbing, Heating or Cooling and we're here to help! We perform service and repair work for gas boilers, water heaters, air conditioning and furnace systems, as well as ductless heating and AC. Whether you’re our oldest client or were recently referred by a friend, you can expect an unparalleled level of servic... read more
41 Hollingsworth St, Mattapan, MA, 02126, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The young men, who came to my home to do a deep cleaning of my split system, were polite, were knowledgeable about their job, and were careful and tidy about their work
My service and my technician were knowledgeable, professional, and he communicated the issues that he was dealing with in a very intelligent and organized fashion. He was great!
Juarez was very clear in describing the status of our two heat pump systems after doing regular maintenance work on them. He also made recommendations about hot water heaters. He was very professional and knowledgeable.
She took the time to explain how the new furnace worked and why I was hearing noises that were different, but to be expected from the low efficiency furnace it replaced.
Overall it went well for the install. A few things that would've helped - Came with incorrect equipment and had to go back to the shop to get it - made the install longer - Better ducting : I had to ask to reposition a duct as it wasn't well placed, it wasn't the end of the world but these things need to be done well to allow for future maintenance - Better quality control : not fully checking that things work, had to come back the next day. Mistakes happen but better quality control, such as running the AC continuously for ... read more
Business response:
Hi, Patrick. Thanks so much for taking the time to write us a review. We're so glad we were able to correct course and leave you with a satisfactory experience :-)
This concerns the purchase and installation, by Boston Standard, of a Rinnai RU199i indoor tankless hot water heater. First, the installer seems to have done a very good job. He also stuck to the tight time frame we gave him. This is appreciated. (Although the unit does have some small rust spots on the top front, which is a bit disconcerting.) However, I do have concerns about the cost: $9630. This amount was stated to us before the job, and we accepted it in part the installer explained that our old unit was damaged from... read more
Declun was prompt, courteous, and efficient. He even helped me figure out which heating unit, in my basement, was the one that was to my condo (and he wrote my condo unit number on it, so I would know)! Then he measured the size of the replacement filter I needed to order online to replace the filter in my ceiling. He had a great attitude and was extremely helpful!
Everything went well. Dan and Justin went way beyond the call of duty.. I would recommend them highly
Boston Standard Company has a 4.9 star rating with 124 reviews.
Boston Standard Company is open now. It will close tomorrow at 12:00 a.m.
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