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Boulder Creek
- Real Estate
- Sammamish, WA
About this business
Location details
4425 Issaquah Pine Lake Rd SE, Sammamish, WA, 98075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Office staff is... (Verified Renter) Office staff is well organized & friendly, community is clean, well kept & quiet. The apartments are well designed.
Other than the... (Verified Renter) Other than the recent exorbitant increase in my rent during lease renewal I have been perfectly satisfied as a Boulder Creek resident
amazing views! Best apartment I've lived in. W/D, 2 balconies, super private and amazing views from every window!
Any other choice is the better choice This is the dirtiest, worst looking apartment I have ever moved into. This place is the opposite of luxury apartments. On their best day they might be barely mediocre. We are two days into a 14 month lease and the upstairs renters are a MASSIVE issue. No one has slept here since we got here which is not helpful as we are three professionals who either wake up very early, or are trying to sleep during the day because we work nights. The noise is absolutely unacceptable. The apartments are... read more
Business response:
Thank you for providing your feedback, Valerie. We value your input and appreciate you taking the time to share your experience with us. We are always looking for ways to improve our services and would like to address any concerns you have. Please contact our office at bouldercreek@simpsonhousing.com or (425) 276-4271 , or kindly stop by during our business hours so that we can address these concerns with you directly.
Greedy and Unethical This place has some true discrepancies. They will take every dollar they can out of you. Currently looking into filling official complaints to get them investigated! Be careful and make sure you keep all of your documentation because they won’t, and end up charging you and sending you to collections for “damages” that were already there. Did a full walkthrough they told us everything was fine and we’d get our security deposit, only for me to be getting bills and sent to collections. Beware
Business response:
Thank you for taking the time to write this review; we appreciate hearing your feedback, Mk. It is never our intention to provide confusing information that leads to a misunderstanding. We want all our residents to feel supported and cared for at Boulder Creek, so please let us know what clarification we can provide and what additional questions you have. Please contact our office at bouldercreek@simpsonhousing.com or (425) 276-4271, and we look forward to turning your experience around.
Bad move out experience. Avoid leasing!! Management provided wrong information during leasing and we end up paying more during move out. Very bad experience dealing with them. I strongly recommend not to lease.
Business response:
Thank you for taking the time to share your feedback, Amol. We are sorry to hear about your negative experience during the move-out process. Please contact our office to discuss these concerns directly. You can reach our office at bouldercreek@simpsonhousing.com or (425) 276-4271.We look forward to hearing from you. Thank you.
Cheaply constructed building with shared ventilation across different unit# with HIGH PRICE This is the worst place I have ever lived. I had lived here for almost 1 year, neighbors and location are nice. The management and maintenance are very poor and building construction is very cheap/poor. You will get INCENSE smell, cooking smell and any kind of chemical smell coming inside your apartment from other adjacent units because the ventilation is common and you will not have any control. The building is cheaply constructed an... read more
Business response:
Hi there, thank you for sharing your feedback. We are sorry to hear about your negative experience, and we are disappointed to hear that you have felt our staff has not responded appropriately. We did our best to work with you to meet your needs, and we did this by inspecting your room after hearing about the complaints of the carpet causing respiratory issues. We then had the carpets re-cleaned and eventually replaced them altogether to accommodate to the issue. If you would like to discuss any of the items shared in this r... read more
I have friends... (Verified Renter) I have friends and relatives that live in apartments in other areas. All have significant or major problems with parking, staff personnel, corporate policy, repairs and maintenance response. There is no comparison between experience and theirs. They all have complaints and problems and I have none.
1. The trash... (Verified Renter) 1. The trash service should be optional. 2. The charge of $48.00 to pay rent online is excessive. 3. Only one cable option available for internet/cable.
Frequently asked questions about Boulder Creek
How is Boulder Creek rated?
Boulder Creek has a 4.1 star rating with 278 reviews.
When is Boulder Creek open?
Boulder Creek is closed now. It will open tomorrow at 10:00 a.m.