Claimed

Boyd Chevrolet

4.7

Car Dealers
Hendersonville, NC

About this business

Automotive Car Dealers

Location details

1875 Spartanburg Highway, Hendersonville, NC, 28792, United States

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Weekday	Schedule	Status
Mon	8:30 p.m. to 7:00 p.m.
Tue	8:30 a.m. to 7:00 p.m.
Wed	8:30 a.m. to 7:00 p.m.
Thu	8:30 a.m. to 7:00 p.m.
Fri	8:30 a.m. to 7:00 p.m.
Sat	8:30 a.m. to 5:00 p.m.
Sun	Closed

4.72,566 reviews

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Rodney Wilson

2 years ago

Very unhappy with the experience guess we'll have I bought a Chevy 22 Colorado truck I purchased rain guards and bug shield they were both put on poorly had to come back and get the bug guard fixed cuz it was crooked and the rain guards they said they shouldn't be in the business of putting these on the two in the back have since blown off the strip above the driver's cab was peeling back from day one but nobody at the store could see the problem now we have water in the cab of the truck I hate keep coming back over there cu... read more

Gdevine

5 years ago

Shop elsewhere. Nothing but trouble. I highly recommend staying far away from this location while in the market for a vehicle. From the day I bought my vehicle to now, I’ve had nothing but issues. I believe I was taken advantage as a young female shopping for a vehicle alone... and sold a vehicle of which they knew had issues and sold it to me “as is” knowing they could push those problems off on me. All they care about is making their money and the fact they say they “strive for customer satisfaction” is a huge joke. I have... read more

Business response:

Ms. Devine, We are posting this same reply for each social media post you have made: We are sorry to hear you are having issues with the 2007 Jeep you bought from us in November of 2019. That vehicle being 13-years-old and having more than 100,000 miles was out of its manufacturer’s warranty and at the time of sale you declined the additional mechanical breakdown coverages offered to you. However, you were given a 3-month, 3000-mile powertrain warranty at no additional cost. When you came to us with your engine light on, we ... read more

Robin Gray

5 years ago

They don't stand by the cars they sell. TLDR: They don't stand by the cars they sell, and neither should you. I purchased a used car from here 05/01/2020, ended up leaving the dealership around 6, 6:30pm with my 2016 Ford Focus, just under 80k miles. I drove home, 33 miles away, and drove 12 miles to work the next day. Leaving work at 3pm, the check engine light came on. I had split payment up over two days - about a third on the spot and the rest on Monday. EVEN WITH THE CHECK ENGINE LIGHT ON THAT QUICKLY, I STILL STOOD BY ... read more

Business response:

We appreciate you taking the time to reach out to us. We are currently looking into this matter.

Sheryl Williamson

7 years ago

NO INTEGRITY!!! Phone deal was made, with condition that the vehicle was what it appeared to be the next morning after test drive & then sign the paperwork. Showed up the next morning & the same salesman was doing a test drive with someone else! TONY lacks ethics, integrity, & morals!!! He did not try to resolve the issue at all!! Didn't try to show other vehicles as an option. He just said "first come first serve" The other salesman-Andy-did say what happened was wrong-but it wasn't his deal & couldn't do any... read more

Business response:

We sincerely apologize for your experience at our dealership. After reviewing the situation it is our understanding that there was no set time for your arrival. Unfortunately, another customer did schedule a specific time and date. Once we knew the vehicle was selling we realized we did not have a contact number to inform you of the situation. We do have a process in place to try to prevent these types of things from happening. However, people do make mistakes. We have begun conducting an internal review in efforts to keep t... read more